Reviews (63)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 23, 2023

We switched from Recharge and wanted a subscription app that was highly stable and would grow with us since we have a big recurring base. Stay.ai has been great. Reliable, great team to work with, highly professional, and the best of the many options we evaluated after talking to the founding teams and references (e.g., Smartrr, Skio, etc.). Minor hiccups/gaps but expected since they're still building. Gina is also extremely professional and competent as a CEO/founder. It's a big plus as she's responsive to any requests or concerns. Happy we switched.

First Day Life Inc.
United States
6 months using the app
March 23, 2023

Fantastic customer support and really well designed features. Having used several subscription apps (Smartrrr, Recharge, etc) this is my favorite because of the marketing tools. It does all the things you would expect but makes it really easy to increase LTV and even A/B test different campaigns. I have recommended it to several other Shopify stores.

SNOW® Oral Care
United States
6 months using the app
Stay Ai replied October 7, 2023

We're so glad you love it! It's been awesome watching Snow power-use Stay.

October 6, 2023

Not just a subscription app! We moved to StayAI and ended up with an awesome tool backed by a fantastic team. Stay powers subscriptions, but more importantly, gave us the retention tools needed to keep our subscribers happy (and loyal)!

It was easy to set up testing for offers to existing subscribers to keep them subscribed longer and to give people more value who were intending to cancel.

L'Evate You
United States
5 months using the app
July 13, 2022

Legendary App, Happy, we switched to it. Hoping they release more features in the future, but everything is going in the right direction

Mad Rabbit Tattoo
United States
5 months using the app
June 27, 2022

Retextion is amazing. Super clean, intuitive, easy to use with great migration support and customer service. It has the subscription features we have been looking for, all out of the box with a ton of of additional features to increase AOV and reduce churn. Can 't recommend highly enough.

MANTRA Labs
United States
5 months using the app
December 29, 2022

Great app!!! Even better company and team to work with. Always a quick turnaround on questions with helpful feedback and suggestions.

The app is user-friendly and easy to navigate. Highly recommend!

Perfect Snacks
United States
4 months using the app
June 3, 2022

After installing Retextion, our revenue from subscriptions grew by 73%. Hard to argue against that. Migration from previous platform was straight forward and the merchant portal allows us to get the insights we need to drive actionable updates to our strategy. The customizations with offers and the chat service are unmatched to any other subscription app, allowing us to drive incremental growth and reduce CX tickets regarding subscriptions. Would highly recommend

Aura Bora
United States
4 months using the app
July 4, 2022

Super happy with our move to Retextion. It's been a big upgrade from ReCharge. The portal is much more user friendly and doesn't require dev work like with other subscription apps. It's been a positive experience for our customers who can now more easily manage their subscriptions and for our customer service team who can now help out customers more quickly than before. Onboarding is super smooth and support is very responsive. Highly recommend.

A Pup Above
United States
4 months using the app
October 4, 2023

Our brand relies heavily on recurring subscription revenue and we made the move to Stay to take advantage of their unique feature set. Their migration/implementation team is incredible--we got up and running quickly and saw no data loss for existing customers.

Since onboarding Stay, we've leveled up our retention strategy by testing offers for free gifts, discounts, and more. Their analytics dashboards are also exactly what we were looking for to see growth/churn rates and projections.

Dr. Kellyann
United States
3 months using the app
Stay Ai replied October 7, 2023

Thanks so much for the review! We love it when brands power-use all Stay's features and Dr. Kellyann has been crushing it!

November 14, 2022

The Retextion team has been quick to answer any questions that we have and find solutions to any problems that pop up. We are excited to learn all that Retextion has to offer!

Grinds Coffee Pouches
United States
3 months using the app