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Add the EU right-of-withdrawal button to your store and stay compliant with Directive 2023/2673.
Rétractation UE adds a ready-to-use right-of-withdrawal button to your storefront, so customers can send a withdrawal request in a few clicks, as required by EU Directive 2023/2673. Each request is saved in your dashboard, the customer gets an automatic confirmation email, and you receive an email alert so you never miss the 14-day legal deadline. Accept, refuse or refund a request in one click; the customer is kept informed. No code, no theme editing.
- One-click withdrawal button on your storefront — no code, no theme editing
- Automatic confirmation email sent to the customer
- Email alert for every new request, so you never miss the 14-day deadline
- Manage requests from your dashboard: accept, refuse or refund
- Built for EU Directive 2023/2673 on the right of withdrawal
Languages
French
This app is not translated into English
Categories
Return options
Return management
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Loklia.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Orders, Online Store
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View orders
All order history for the last 60 days
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Edit Online Store
Online Store page content on a path controlled by the app
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