Returbo: Returns & Exchanges
- Pricing
-
From $89/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (74)
- Developer
- Returbo AB
Featured images gallery
Simplify your returns, exchanges, store credit, returns labels with self-registration & more
A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo.
- Digital Return Form: Have your customer self-register their requests
- Return Shipping Slip: Autogenerates & sends the slips to your customers for you
- Email Notifications: Keep your customers in the loop throughout the process
- Attach Image & Comments: Make it mandatory or optional
- Exchanges: Make it easy for your customers to exchange their items
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- PostNord
- GLS
- DHL
- Bring
- UPS
- Bundles.app
Categories
Return options
Pricing
External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more
Core
$89 / month
or $936/year and save 12%
$15 for 10 extra requests
- 1 shipping carrier
- 30 returns/exchange/complaints per month
- Autogenerated returnslips
- Two languages - English + one more
- Automated variant exchanges
- Complaints attach image + comment
- Free customer support + 1h onboarding
30-day free trial
Plus
$249 / month
or $2,544/year and save 15%
After limit, $15 for 10 extra requests
- 3 shipping carriers
- 200 returns/exchange/complaints per mon
- Three languages - English + two more
- Attach images & comments to returns
- One Special dealine per request type
- Customize return form
- Different return locations per carrier
- Automatic tracking of returns
30-day free trial
Premium
$479 / month
or $4,764/year and save 17%
After limit, $15 for 10 extra requests
- 5 shipping carriers
- 600 returns/exchange/complaints per mon
- Rule customization
- Nudge Exchanges
- Upsell and Store credit
- Cancel group discounts (eg 3 for 2)
- Proforma (international invoices)
- Custom costs
30-day free trial
Enterprise
$1,124 / month
or $10,788/year and save 20%
After limit, $15 for 10 extra requests
- Unlimited shipping carriers
- 1500 returns/exchange/complaints per mon
- Dedicated development time
- Dedicated account manager
- All in Premium
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (74)
Integrated Returbo earlier this year, very happy with the service. Our returns management has improved significantly in terms of both internal efficiency and customer experience.
Happy to hear!! 😍🙌
Returbo har verkligen förenklat vår returhantering. Att kunden själv kan registrera returen och få retursedeln som QR-kod sparar oss massor av tid!
Vi på Juicy Couture Nordic rekommenderar Returbo starkt!
Så kul att höra!! 😍🌸 Tack för review!!
Mycket hög service och väldigt tillmötesgående. Våra produkter är dock väldigt speciella så alla lösningar finns inte på plats än, men de är i ständig förbättring och vi ser fram emot att ta del av fler uppdateringar så vi kan använda detta smidiga verktyg fullt ut.
Vad kul att höra och vi är taggade på att få jobba med er!!! tack snälla för er review 🙏😍
Support
App support provided by Returbo AB.
Resources
Developer
Launched
January 26, 2023
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