Returbo: Returns & Exchanges

Returbo: Returns & Exchanges

Pricing
From $89/month. Free trial available.
Rating
5.0 (76)
Developer
Returbo AB

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items

Languages

English

Works with

  • Shopify Admin
  • PostNord
  • GLS
  • DHL
  • Bring
  • UPS
  • Bundles.app

Pricing

External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more

Core

$89 / month

or $936/year and save 12%

$15 for 10 extra requests

Features

  • 1 shipping carrier
  • 30 returns/exchange/complaints per month
  • Autogenerated returnslips
  • Two languages - English + one more
  • Automated variant exchanges
  • Complaints attach image + comment
  • Free customer support + 1h onboarding

30-day free trial

Plus

$249 / month

or $2,544/year and save 15%

After limit, $15 for 10 extra requests

Features

  • 3 shipping carriers
  • 200 returns/exchange/complaints per mon
  • Three languages - English + two more
  • Attach images & comments to returns
  • One Special dealine per request type
  • Customize return form
  • Different return locations per carrier
  • Automatic tracking of returns

30-day free trial

Premium

$479 / month

or $4,764/year and save 17%

After limit, $15 for 10 extra requests

Features

  • 5 shipping carriers
  • 600 returns/exchange/complaints per mon
  • Rule customization
  • Nudge Exchanges
  • Upsell and Store credit
  • Cancel group discounts (eg 3 for 2)
  • Proforma (international invoices)
  • Custom costs

30-day free trial

Enterprise

$1,124 / month

or $10,788/year and save 20%

After limit, $15 for 10 extra requests

Features

  • Unlimited shipping carriers
  • 1500 returns/exchange/complaints per mon
  • Dedicated development time
  • Dedicated account manager
  • All in Premium

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (76)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 23, 2026

Vi är otroligt nöjda med Returbo och teamet bakom! Det här gänget är fantastiskt att arbeta med. De är lyhörda, engagerade och sätter oss som kund i första rummet hela tiden. Man känner verkligen att de bryr sig om vår verksamhet och vill att vi ska lyckas.

Själva lösningen fungerar klockrent och är väldigt enkel att använda, både för oss internt och för våra kunder. Implementeringen var smidig och vi märkte snabbt hur mycket tid och administration vi sparade.
Faktum är att kostnaden för att inte ha ett returhanteringssystem är betydligt högre i form av lönekostnader och ineffektiv hantering. Att investera i ett system som Returbo är en självklarhet allt annat är faktiskt dumsnålt.

Vi kan inte göra annat än att varmt rekommendera Returbo och hela teamet!

Ulla Jacobsson Kläder
Sweden
About 1 month using the app
Returbo AB replied February 24, 2026

Åh vad kul att höra! 💕 Roligt att jobba med er!!

December 9, 2025

Integrated Returbo earlier this year, very happy with the service. Our returns management has improved significantly in terms of both internal efficiency and customer experience.

Stockholm Surfboard Club
Sweden
6 months using the app
Returbo AB replied December 10, 2025

Happy to hear!! 😍🙌

February 23, 2026

Returbo har verkligen förenklat vårt returflöde. Det som tidigare krävde manuell hantering sker nu automatiskt och strukturerat, vilket sparar både tid och resurser.

Den har förbättrat kundupplevelsen och supporten har dessutom varit snabb och hjälpsam. Vi kan varmt rekommendera Returbo till andra som vill förenkla sin returhantering.

LENOITES
Sweden
4 months using the app
Returbo AB replied February 24, 2026

Tack snälla för feedback 💕😍 Det blir vi väldigt glada för att höra

Support

App support provided by Returbo AB.

Developer

Returbo AB

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

Launched

January 26, 2023

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