Returbo: Returns and Exchanges
- Pricing
-
From $89/month. Free trial available.
- Rating
- 5.0 (83)
- Developer
- Returbo AB
Featured images gallery
Returns, exchanges, withdrawal form & store credit — self-service & EU 2023/2673 compliant.
The post-purchase solution for your Shopify store. Trusted by brands across the Nordics, United States, European Union and beyond — manage returns, exchanges and complaints with self-registration, autogenerated labels and automatic tracking, all integrated directly on your website. Convert returns into exchanges, offer store credit, upsells, instant refunds and a compliant withdrawal form for EU 2023/2673. Boost retention and customer satisfaction. Try it today!
- Digital Return Form: Have your customer self-register their requests
- Return Shipping Slip: Autogenerates & sends the slips to your customers for you
- Withdrawal form for EU 2023/2673
- Attach Image & Comments: Make it mandatory or optional
- Exchanges: Make it easy for your customers to exchange their items
Languages
English
Works with
- Shopify Admin
- Bring
- Bundles.app
- DHL
- PostNord
- Shippypro
- UPS
Categories
Return options
Compliance
Customization
Pricing
External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more
Core
$89 / month
or $936/year and save 12%
$15 for 10 extra requests
Features
- 1 shipping carrier
- 30 returns/exchange/complaints per month
- Autogenerated returnslips
- Two languages - English + one more
- Automated variant exchanges
- Complaints attach image + comment
- Withdrawal form EU Directive 2023/2673
30-day free trial
Plus
$249 / month
or $2,544/year and save 15%
After limit, $15 for 10 extra requests
Features
- 3 shipping carriers
- 200 returns/exchange/complaints per mon
- Three languages - English + two more
- Attach images & comments to returns
- One Special dealine per request type
- Customize return form
- Different return locations per carrier
- Automatic tracking of returns
30-day free trial
Premium
$479 / month
or $4,764/year and save 17%
After limit, $15 for 10 extra requests
Features
- 5 shipping carriers
- 600 returns/exchange/complaints per mon
- Rule customization
- Nudge Exchanges
- Upsell and Store credit
- Cancel group discounts (eg 3 for 2)
- Proforma (international invoices)
- Custom costs
30-day free trial
Enterprise
$1,124 / month
or $10,788/year and save 20%
After limit, $15 for 10 extra requests
Features
- Unlimited shipping carriers
- 1500 returns/exchange/complaints per mon
- Dedicated development time
- Dedicated account manager
- All in Premium
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (83)
Akkurat det vi trengte for internasjonale returer! Julia og Ellen har vært veldig behjelpelige med oppsett og onboarding og systemet er intuitivt så man kan sette opp mye på egen hånd. Vi ble så fornøyde med tjenesten at vi nå og bruker Returbo på innenlands returer. Anbefales!
tack snälla för review!! 😍 Kul att jobba tillsammans med er!
Very good return management solution that was easy to get started with. From our first test to we used it in production was less than 60 minutes.
It supports return labels from many different shipping providers and was straightforward to configure with our carriers.
Customers can easily exchange products for another size or colour during the return process, helping us retain sales instead of refunds.
The support has also been fast & personal
Happy to hear this!! 😍🙏 Thank you for the review
Väldigt smidig tjänst som underlättar returer, både för oss som företag och våra kunder. Kommer användas ännu mer i framtiden! :)
Tack för review 😍
Support
App support provided by Returbo AB.
Resources
Developer
Launched
January 26, 2023
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