Returbo: Returns & Exchanges
- Pricing
-
From $29/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (57)
- Developer
- Returbo AB
Featured images gallery
Simplify your returns, exchanges, store credit, returns labels with self-registration & more
A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo.
- Digital Return Form: Have your customer self-register their requests
- Return Shipping Slip: Autogenerates & sends the slips to your customers for you
- Email Notifications: Keep your customers in the loop throughout the process
- Attach Image & Comments: Make it mandatory or optional
- Exchanges: Make it easy for your customers to exchange their items
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- PostNord
- GLS
- DHL
- Bring
- UPS
- Bundles.app
Categories
Return options
Pricing
External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more
Starter
$29 / month
$15 for 10 extra requests
- 1 shipping carrier
- 10 returns/exchange/complaints per month
- Autogenerated returnslips
14-day free trial
Essentials
$150 / month
After 200 request limit, $1.5/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS
- 3 shipping carriers
- 200 returns/exchange/complaints per mon
- Automatic tracking
- Attach images & comments
- Store Credit
- Bundles
14-day free trial
PRO
$450 / month
After 600 request limit, $0.7/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS
- Unlimited shipping carriers
- 600 returns/exchange/complaints per mon
- All in Essentials
- Proforma
- Customize the return form
- Cancel group discounts (eg 3 for 2)
- Nudge Exchanges
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (57)
This app really helped us to smooth the return process. It takes a while to onboard since, in our case, the third party was involved (shipping company). However, since we've started using Returbo, we got much more control over our return flow, and we spend less time processing returns, which is vital for a small team like us.
Thank you for your feedback! 🌟 We're happy to hear that Returbo has helped you gain better control over your return flow and save time. 💪
Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with.
Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly.
The app itself is seamless and easy to work with. Great interface, and makes handling returns and ...
Wow! What an amazing review!! Thank you so much Kattnakken 😍🙏 Makes us very happy to hear 💖
We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience.
...
Fantastic, great to hear! 😃🚀 Very happy working with you!!
Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership.
Wow! Super happy to hear that! Thank you for the review! We are pleased to work with you and look forward to get you started with the app for the US market as well 😍🚀💫
We just started with Returbo but it has helped us streamline our operations so that we can focus more on sales, which is our main core. This really makes a big difference in optimizing both time and resources."
Being a small company this makes a big difference.
So glad we did it:)
Super happy to hear that!! Thank you for your review 🌸😍
Support
App support provided by Returbo AB.
Resources
Developer
Launched
January 26, 2023
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