Returbo
- Pricing
-
From $29/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (41)
- Developer
- Returbo AB
Featured images gallery
Effortless returns & exchanges: Self-registration, autogenerated return slips – all on autopilot.
A post-purchase solution for your Shopify store. Our app revolutionizes your returns, exchanges, and complaints with self-registration, autogenerated slips, automatic tracking, and effortless management – all seamlessly integrated into your website. Boost sales and enhance customer satisfaction with our user-friendly tools. Try it today and experience hassle-free returns, complaints, and exchanges on autopilot. Offer refunds, new items, store credit, and more!
- Digital Return Form: Have your customer self-register their requests
- Return Shipping Slip: Autogenerates & sends the slips to your customers for you
- Email Notifications: Keep your customers in the loop throughout the process
- Attach Image & Comments: Make it mandatory or optional
- Exchanges: Make it easy for your customers to exchange their items
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
PostNord, GLS, DHL, Bring, UPS, Deutsche PostCategories
Return options
Return management
Pricing
External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more
Starter
$29 / month
$15 for 10 extra requests
- 1 shipping carrier
- 10 returns, exchanges or complaints included per month
- Autogenerated returnslips
14-day free trial
Essentials
$150 / month
After 200 request limit, $1.5/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS
- 3 shipping carriers
- 200 returns, exchanges & complaints per month
- Automatic tracking
- Attach images & comments
- Store Credit
- Bundles
14-day free trial
PRO
$450 / month
After 600 request limit, $0.7/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS
- Unlimited shipping carriers
- 600 returns, exchanges & complaints per month
- All in Essentials
- Proforma
- Customize the return form
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (41)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Returnbo has been a fantastic addition to our Shopify store. It's incredibly easy to set up, and most of the necessary settings to handle returns are already included. The standout feature for us has been the seamless integration with our PostNord account, allowing us to generate QR codes for our customers' returns—super convenient!
While Returnbo works very well for our current needs, there’s room for improvement, particularly with more advanced settings and better data analysis for return trends. Despite these areas for growth, it's been a reliable tool for us, and we plan to continue using it. Their support team is responsive and helpful, which adds to the overall positive experience. Highly recommended if you're looking for a straightforward return management solution.
Thank you for the review and we are so happy to hear that your customers are benefiting from the PostNord integration! :D
Next year we will come out with some more advanced exchange features and an analytical dashboard. We are looking forward to hearing your thoughts and feedback when we release those :)
Works excellent! It have made our Return process much easier. Easy set up and excellent, fast and accurate customer support. We moved from Shopify's own return process, and this is much easier.
One really good feature is the QR code for Postnord return shipments. We do not need to email returns slips, the customer just gets the QR-code in the phone and they can hand it in to Postnord office.
Thank you so much for great feedback 😍🙏 We are super happy to work with you
Great app! It solves all of the tedious tasks related to returns for us, as well as for our customers. Saves a lot of time, easy to use and excellent service.
Wow! Fantastic feedback 🤩💫 Happy to help 🙏
Fantastisk tjänst! funkar hur bra och enkelt som helst och har varit super uppskattat av våra kunder som har velat göra returer.
Snabb och bra support dessutom!
Kan starkt rekommendera alla.
Vad kul att höra!! 😃 Tack snälla för review 🙏
Returbo löste vår retur- och reklamationshantering på ett väldigt smidigt och kostnadseffektivt sätt - den bästa lösning vi sett hitills för Shopify! Från första möte till full integration med önskade fraktsätt på bara några timmar.
Dessutom otroligt trevliga att ha och göra med och exceptionell support. Jag rekommenderar starkt att boka ett möte med Julia på Returbo för att höra mer om produkten och hur lätt det är att komma igång!
//Olof Jakobsson, HAALE Ring AB
Wow gud vad fint omdöme! Musik för mina öron. 😍 Kul att få jobba med er 🙌
Support
Returbo AB can answer any questions you have about Returbo.
Developer
Resources
Launched
January 26, 2023
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