Returbo

Returbo

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (36)
Developer
Returbo AB

Effortless returns & exchanges: Self-registration, autogenerated return slips – all on autopilot.

A post-purchase solution for your Shopify store. Our app revolutionizes your returns, exchanges, and complaints with self-registration, autogenerated slips, automatic tracking, and effortless management – all seamlessly integrated into your website. Boost sales and enhance customer satisfaction with our user-friendly tools. Try it today and experience hassle-free returns, complaints, and exchanges on autopilot. Offer refunds, new items, store credit, and more!

A post-purchase solution for your Shopify store. Our app revolutionizes your returns, exchanges, and complaints with self-registration, autogenerated slips, automatic tracking, and effortless management – all seamlessly integrated into your website. Boost sales and enhance customer satisfaction with our user-friendly tools. Try it today and experience hassle-free returns, complaints, and exchanges on autopilot. Offer refunds, new items, store credit, and more! more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items
Highlights
Use directly in Shopify admin

Languages

English

Works with

PostNord, GLS, DHL, Bring, UPS, Deutsche Post

Return options

Automated refunds, Manual refunds, Exchanges, Replacements, QR codes, Gift cards, Store credit, Gift returns, Discount code

Return management

Automated approvals, Return portal, Custom policies, Return windows, Return reasons, Multi-language, Shipping labels, Return tracking, SMS notifications, Email notifications, Custom branding, Refund management, Stock updates

Pricing

External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more

Pay as You Go

Free to install

$1/return $2/complaint & exchange, $0.5/ autogenerated return slip, $0.3/SMSPostNord, $0.3/request attach image

  • 1 shipping carrier
  • Unlimited amount of returns
  • PostNord QR code via SMS with added charges
  • Exchange and complaints with added charges

Essentials

$150 / month

After 200 request limit, $0.8/return, exchange & complaint, $0.2/ SMS with PostNord

  • 3 shipping carriers
  • 200 returns, exchanges & complaints per month
  • 200 PostNord SMS QR codes
  • Automatic tracking
  • Attach images & comments

14-day free trial

PRO

$450 / month

After 700 request limit, $0.7/return, exchange & complaint and $0.2/ SMS with PostNord

  • Unlimited shipping carriers
  • 700 returns, exchanges & complaints per month
  • 700 PostNord SMS
  • Automatic tracking
  • Attach images & comments

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (36)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 20, 2024

Works excellent! It have made our Return process much easier. Easy set up and excellent, fast and accurate customer support. We moved from Shopify's own return process, and this is much easier.
One really good feature is the QR code for Postnord return shipments. We do not need to email returns slips, the customer just gets the QR-code in the phone and they can hand it in to Postnord office.

Twinkles Dental Jewelry
Sweden
4 months using the app
Returbo AB replied August 26, 2024

Thank you so much for great feedback 😍🙏 We are super happy to work with you

August 22, 2024

Great app! It solves all of the tedious tasks related to returns for us, as well as for our customers. Saves a lot of time, easy to use and excellent service.

Barbershop.no
Norway
About 2 months using the app
Returbo AB replied August 26, 2024

Wow! Fantastic feedback 🤩💫 Happy to help 🙏

June 5, 2024

The perfect app to simplify returns and exchanges! Also very happy with the service and customer support that always respond quickly and helps through the setup process. Highly recommend returbo!

Kejsar
Sweden
16 days using the app
Returbo AB replied June 7, 2024

Wow! Thank you so much for the review 😃🙌💫

Happy you like our app!

August 5, 2024

Grym app, genomtänkt portal, användarvänlig. Super enkel setup och riktigt bra kundservice. Rekommenderar starkt Returbo!

AWYROW
Sweden
About 2 months using the app
Returbo AB replied August 15, 2024

Gud så kul!! Tack snälla 😃🌸💫

April 25, 2024

Amazing app!
Has made returns and exchanges a lot easier for us but also smooth for the customers.

Izabel Display
Sweden
About 1 month using the app
Returbo AB replied April 26, 2024

Thank you for feedback!! 😃💫

Support

Returbo AB can answer any questions you have about Returbo.

Developer

Returbo AB

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

Launched

January 26, 2023

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