Returbo: Returns & Exchanges

Returbo: Returns & Exchanges

Pricing
From $89/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (74)
Developer
Returbo AB

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • PostNord
  • GLS
  • DHL
  • Bring
  • UPS
  • Bundles.app

Pricing

External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more

Core

$89 / month

or $936/year and save 12%

$15 for 10 extra requests

  • 1 shipping carrier
  • 30 returns/exchange/complaints per month
  • Autogenerated returnslips
  • Two languages - English + one more
  • Automated variant exchanges
  • Complaints attach image + comment
  • Free customer support + 1h onboarding

30-day free trial

Plus

$249 / month

or $2,544/year and save 15%

After limit, $15 for 10 extra requests

  • 3 shipping carriers
  • 200 returns/exchange/complaints per mon
  • Three languages - English + two more
  • Attach images & comments to returns
  • One Special dealine per request type
  • Customize return form
  • Different return locations per carrier
  • Automatic tracking of returns

30-day free trial

Premium

$479 / month

or $4,764/year and save 17%

After limit, $15 for 10 extra requests

  • 5 shipping carriers
  • 600 returns/exchange/complaints per mon
  • Rule customization
  • Nudge Exchanges
  • Upsell and Store credit
  • Cancel group discounts (eg 3 for 2)
  • Proforma (international invoices)
  • Custom costs

30-day free trial

Enterprise

$1,124 / month

or $10,788/year and save 20%

After limit, $15 for 10 extra requests

  • Unlimited shipping carriers
  • 1500 returns/exchange/complaints per mon
  • Dedicated development time
  • Dedicated account manager
  • All in Premium

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (74)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 9, 2025

Integrated Returbo earlier this year, very happy with the service. Our returns management has improved significantly in terms of both internal efficiency and customer experience.

Stockholm Surfboard Club
Sweden
6 months using the app
Returbo AB replied December 10, 2025

Happy to hear!! 😍🙌

October 17, 2025

Returbo har verkligen förenklat vår returhantering. Att kunden själv kan registrera returen och få retursedeln som QR-kod sparar oss massor av tid!

Vi på Juicy Couture Nordic rekommenderar Returbo starkt!

Juicy Couture
Sweden
5 months using the app
Returbo AB replied October 20, 2025

Så kul att höra!! 😍🌸 Tack för review!!

October 22, 2025

Mycket hög service och väldigt tillmötesgående. Våra produkter är dock väldigt speciella så alla lösningar finns inte på plats än, men de är i ständig förbättring och vi ser fram emot att ta del av fler uppdateringar så vi kan använda detta smidiga verktyg fullt ut.

Snälla Alice
Sweden
About 1 month using the app
Returbo AB replied October 23, 2025

Vad kul att höra och vi är taggade på att få jobba med er!!! tack snälla för er review 🙏😍

Support

App support provided by Returbo AB.

Developer

Returbo AB

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

Launched

January 26, 2023

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