Returbo: Returns & Exchanges

Returbo: Returns & Exchanges

Pricing
From $29/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (53)
Developer
Returbo AB

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • PostNord
  • GLS
  • DHL
  • Bring
  • UPS
  • Bundles.app

Pricing

External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more

Starter

$29 / month

$15 for 10 extra requests

  • 1 shipping carrier
  • 10 returns/exchange/complaints per month
  • Autogenerated returnslips

14-day free trial

Essentials

$150 / month

After 200 request limit, $1.5/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS

  • 3 shipping carriers
  • 200 returns/exchange/complaints per mon
  • Automatic tracking
  • Attach images & comments
  • Store Credit
  • Bundles

14-day free trial

PRO

$450 / month

After 600 request limit, $0.7/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS

  • Unlimited shipping carriers
  • 600 returns/exchange/complaints per mon
  • All in Essentials
  • Proforma
  • Customize the return form

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (53)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 17, 2025

This app really helped us to smooth the return process. It takes a while to onboard since, in our case, the third party was involved (shipping company). However, since we've started using Returbo, we got much more control over our return flow, and we spend less time processing returns, which is vital for a small team like us.

Liffner
Sweden
8 months using the app
Returbo AB replied January 19, 2025

Thank you for your feedback! 🌟 We're happy to hear that Returbo has helped you gain better control over your return flow and save time. 💪

February 19, 2025

Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership.

Mosko Moto EU
United States
7 months using the app
Returbo AB replied February 21, 2025

Wow! Super happy to hear that! Thank you for the review! We are pleased to work with you and look forward to get you started with the app for the US market as well 😍🚀💫

February 18, 2025

We just started with Returbo but it has helped us streamline our operations so that we can focus more on sales, which is our main core. This really makes a big difference in optimizing both time and resources."
Being a small company this makes a big difference.
So glad we did it:)

BOW19 Details
Sweden
About 2 months using the app
Returbo AB replied February 20, 2025

Super happy to hear that!! Thank you for your review 🌸😍

February 19, 2025

Super easy App that makes the return process smooth. You can control all returns in the App!

Great and fast customer service.

We recommend Returbo!

Rut & Circle
Sweden
4 months using the app
Returbo AB replied February 20, 2025

Thank you and awesome to hear! :D

January 13, 2025

A great app/service that really helps our business with returns. One of the bottlenecks in our company growth was returns and the endless emails around it. This really streamlined it so we can focus on sales and other things. Easy to install.

Speltrollet
Sweden
3 months using the app
Returbo AB replied January 14, 2025

Amazing!!! Hearing that is music to our ears 😃💫

Support

App support provided by Returbo AB.

Developer

Returbo AB

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

Launched

January 26, 2023

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