Returbo: Returns & Exchanges
- Pricing
-
From $29/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (47)
- Developer
- Returbo AB
Featured images gallery
Simplify your returns, exchanges, store credit, returns labels with self-registration & more
A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo.
- Digital Return Form: Have your customer self-register their requests
- Return Shipping Slip: Autogenerates & sends the slips to your customers for you
- Email Notifications: Keep your customers in the loop throughout the process
- Attach Image & Comments: Make it mandatory or optional
- Exchanges: Make it easy for your customers to exchange their items
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- PostNord
- GLS
- DHL
- Bring
- UPS
- Bundles.app
Categories
Return options
Pricing
External charges may be billed by Returbo AB separately from your Shopify invoice. Learn more
Starter
$29 / month
$15 for 10 extra requests
- 1 shipping carrier
- 10 returns, exchanges or complaints included per month
- Autogenerated returnslips
14-day free trial
Essentials
$150 / month
After 200 request limit, $1.5/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS
- 3 shipping carriers
- 200 returns, exchanges & complaints per month
- Automatic tracking
- Attach images & comments
- Store Credit
- Bundles
14-day free trial
PRO
$450 / month
After 600 request limit, $0.7/return, exchange & complaint, $0.5 shipping slip, $0.3/SMS
- Unlimited shipping carriers
- 600 returns, exchanges & complaints per month
- All in Essentials
- Proforma
- Customize the return form
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (47)
This app really helped us to smooth the return process. It takes a while to onboard since, in our case, the third party was involved (shipping company). However, since we've started using Returbo, we got much more control over our return flow, and we spend less time processing returns, which is vital for a small team like us.
Thank you for your feedback! 🌟 We're happy to hear that Returbo has helped you gain better control over your return flow and save time. 💪
Super Easy and fast to set up. Extremely smooth to handle. Superior customer service. Nothing but good things to say, a big recomendation for any ecommerce business to try Returbo!
Fantastic to hear!! Thank you so much for the review 😍🙏
A great app/service that really helps our business with returns. One of the bottlenecks in our company growth was returns and the endless emails around it. This really streamlined it so we can focus on sales and other things. Easy to install.
Amazing!!! Hearing that is music to our ears 😃💫
Great app to make the return process better and faster for us and our customers. Easy setup and helpful support.
Would recommend for every shopify shop!
Woow! Thank you so much for the recommendation 💗 Happy to work with you!
Returnbo has been a fantastic addition to our Shopify store. It's incredibly easy to set up, and most of the necessary settings to handle returns are already included. The standout feature for us has been the seamless integration with our PostNord account, allowing us to generate QR codes for our customers' returns—super convenient!
While Returnbo works very well for our current needs, there’s room for improvement, particularly with more advanced settings and better data analysis for return trends. Despite these areas for growth, it's been a reliable tool for us, and we plan to continue using it. Their support team is responsive and helpful, which adds to the overall positive experience. Highly recommended if you're looking for a straightforward return management solution.
Thank you for the review and we are so happy to hear that your customers are benefiting from the PostNord integration! :D
Next year we will come out with some more advanced exchange features and an analytical dashboard. We are looking forward to hearing your thoughts and feedback when we release those :)
Support
App support provided by Returbo AB.
Resources
Developer
Launched
January 26, 2023
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