Reviews (53)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 17, 2025

This app really helped us to smooth the return process. It takes a while to onboard since, in our case, the third party was involved (shipping company). However, since we've started using Returbo, we got much more control over our return flow, and we spend less time processing returns, which is vital for a small team like us.

Liffner
Sweden
8 months using the app
Returbo AB replied January 19, 2025

Thank you for your feedback! 🌟 We're happy to hear that Returbo has helped you gain better control over your return flow and save time. 💪

February 19, 2025

Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership.

Mosko Moto EU
United States
7 months using the app
Returbo AB replied February 21, 2025

Wow! Super happy to hear that! Thank you for the review! We are pleased to work with you and look forward to get you started with the app for the US market as well 😍🚀💫

February 18, 2025

We just started with Returbo but it has helped us streamline our operations so that we can focus more on sales, which is our main core. This really makes a big difference in optimizing both time and resources."
Being a small company this makes a big difference.
So glad we did it:)

BOW19 Details
Sweden
About 2 months using the app
Returbo AB replied February 20, 2025

Super happy to hear that!! Thank you for your review 🌸😍

February 19, 2025

Super easy App that makes the return process smooth. You can control all returns in the App!

Great and fast customer service.

We recommend Returbo!

Rut & Circle
Sweden
4 months using the app
Returbo AB replied February 20, 2025

Thank you and awesome to hear! :D

January 13, 2025

A great app/service that really helps our business with returns. One of the bottlenecks in our company growth was returns and the endless emails around it. This really streamlined it so we can focus on sales and other things. Easy to install.

Speltrollet
Sweden
3 months using the app
Returbo AB replied January 14, 2025

Amazing!!! Hearing that is music to our ears 😃💫

November 27, 2024

Super Easy and fast to set up. Extremely smooth to handle. Superior customer service. Nothing but good things to say, a big recomendation for any ecommerce business to try Returbo!

Nitton
Sweden
6 months using the app
Returbo AB replied November 29, 2024

Fantastic to hear!! Thank you so much for the review 😍🙏

December 12, 2024

Great app to make the return process better and faster for us and our customers. Easy setup and helpful support.
Would recommend for every shopify shop!

Mountain Works
Sweden
5 months using the app
Returbo AB replied December 13, 2024

Woow! Thank you so much for the recommendation 💗 Happy to work with you!

February 7, 2025

Very easy and so fast to set up. And with excellent help from their customer service the transition worked so smoth.

My team are really happy over the improvements and we can really recommend Returbo!

Gavelo
Sweden
18 days using the app
Returbo AB replied February 10, 2025

fantastic to hear! 😃💫 Thank you for the review 🌸🙏

January 10, 2025

Fantastic app that streamlines the return and exchange process for both us and our customers. Excellent customer support! Highly recommended.

Nikben
Sweden
7 months using the app
Returbo AB replied January 13, 2025

Fantastic to hear!! Thank you so much for the review 😍🌟🙏

October 29, 2024

Returnbo has been a fantastic addition to our Shopify store. It's incredibly easy to set up, and most of the necessary settings to handle returns are already included. The standout feature for us has been the seamless integration with our PostNord account, allowing us to generate QR codes for our customers' returns—super convenient!

While Returnbo works very well for our current needs, there’s room for improvement, particularly with more advanced settings and better data analysis for return trends. Despite these areas for growth, it's been a reliable tool for us, and we plan to continue using it. Their support team is responsive and helpful, which adds to the overall positive experience. Highly recommended if you're looking for a straightforward return management solution.

Cloudflops Sverige
Sweden
3 months using the app
Returbo AB replied October 30, 2024

Thank you for the review and we are so happy to hear that your customers are benefiting from the PostNord integration! :D

Next year we will come out with some more advanced exchange features and an analytical dashboard. We are looking forward to hearing your thoughts and feedback when we release those :)