Reviews (44)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 27, 2024

Super Easy and fast to set up. Extremely smooth to handle. Superior customer service. Nothing but good things to say, a big recomendation for any ecommerce business to try Returbo!

Nitton
Sweden
6 months using the app
Returbo AB replied November 29, 2024

Fantastic to hear!! Thank you so much for the review 😍🙏

October 29, 2024

Returnbo has been a fantastic addition to our Shopify store. It's incredibly easy to set up, and most of the necessary settings to handle returns are already included. The standout feature for us has been the seamless integration with our PostNord account, allowing us to generate QR codes for our customers' returns—super convenient!

While Returnbo works very well for our current needs, there’s room for improvement, particularly with more advanced settings and better data analysis for return trends. Despite these areas for growth, it's been a reliable tool for us, and we plan to continue using it. Their support team is responsive and helpful, which adds to the overall positive experience. Highly recommended if you're looking for a straightforward return management solution.

Cloudflops Sverige
Sweden
3 months using the app
Returbo AB replied October 30, 2024

Thank you for the review and we are so happy to hear that your customers are benefiting from the PostNord integration! :D

Next year we will come out with some more advanced exchange features and an analytical dashboard. We are looking forward to hearing your thoughts and feedback when we release those :)

December 12, 2024

Great app to make the return process better and faster for us and our customers. Easy setup and helpful support.
Would recommend for every shopify shop!

Mountain Works
Sweden
5 months using the app
Returbo AB replied December 13, 2024

Woow! Thank you so much for the recommendation 💗 Happy to work with you!

December 17, 2024

Great app, easy to integrate with Postnord.
Made handling returns and exchanges a lot more time efficient.

We ran into some minor issues early on but the support team were very quick to respond.

Stockholms Klänningsfabrik
Sweden
About 1 month using the app
Returbo AB replied December 18, 2024

We appreciate your review! 🙌 Happy to hear the app has made things smoother for you. Let us know how we can make it even better!

August 20, 2024

Works excellent! It have made our Return process much easier. Easy set up and excellent, fast and accurate customer support. We moved from Shopify's own return process, and this is much easier.
One really good feature is the QR code for Postnord return shipments. We do not need to email returns slips, the customer just gets the QR-code in the phone and they can hand it in to Postnord office.

Twinkles Dental Jewelry
Sweden
4 months using the app
Returbo AB replied August 26, 2024

Thank you so much for great feedback 😍🙏 We are super happy to work with you

August 22, 2024

Great app! It solves all of the tedious tasks related to returns for us, as well as for our customers. Saves a lot of time, easy to use and excellent service.

Barbershop.no
Norway
About 2 months using the app
Returbo AB replied August 26, 2024

Wow! Fantastic feedback 🤩💫 Happy to help 🙏

October 25, 2024

Fantastisk tjänst! funkar hur bra och enkelt som helst och har varit super uppskattat av våra kunder som har velat göra returer.

Snabb och bra support dessutom!

Kan starkt rekommendera alla.

Brown Avenue
Sweden
5 months using the app
Returbo AB replied October 28, 2024

Vad kul att höra!! 😃 Tack snälla för review 🙏

September 24, 2024

Fungerar otroligt bra. Har alla funktioner man kan önska. Deras support svarar väldigt snabbt och skickar ofta personliga videoguider på hur problemet ska lösas. Rekommenderar starkt!!

L8Hasselblad
Sweden
About 1 year using the app
Returbo AB replied September 26, 2024

Fantastiskt!! Kul att höra att och tack snälla för review:n 😃🙏🌸

August 28, 2024

Returbo löste vår retur- och reklamationshantering på ett väldigt smidigt och kostnadseffektivt sätt - den bästa lösning vi sett hitills för Shopify! Från första möte till full integration med önskade fraktsätt på bara några timmar.

Dessutom otroligt trevliga att ha och göra med och exceptionell support. Jag rekommenderar starkt att boka ett möte med Julia på Returbo för att höra mer om produkten och hur lätt det är att komma igång!

//Olof Jakobsson, HAALE Ring AB

HAALE
Sweden
About 2 months using the app
Returbo AB replied August 30, 2024

Wow gud vad fint omdöme! Musik för mina öron. 😍 Kul att få jobba med er 🙌

August 5, 2024

Grym app, genomtänkt portal, användarvänlig. Super enkel setup och riktigt bra kundservice. Rekommenderar starkt Returbo!

AWYROW
Sweden
About 2 months using the app
Returbo AB replied August 15, 2024

Gud så kul!! Tack snälla 😃🌸💫