Seel Return Assurance

Seel Return Assurance

Price: Free
Rating (4.5)
Reviews
Developer

Highlights

Speed tested
  • Low impact to your online store

About this app

Launched

July 20, 2021

Languages

English

Drive more sales with return-as-an-option on final sale items.

# Looking for Kover? You've found it! Our new name is Seel. Customers expect to return anything they buy online, but online stores can’t always offer it (for example: final sale, custom items, and personalized gifts). Seel offers Return Assurance, which allows your customers to purchase the option to return items in your store for a full refund paid by Seel. Your customers can add Return Assurance to their order directly in your store’s checkout flow. Return Assurance helps customers buy with

# Looking for Kover? You've found it! Our new name is Seel. Customers expect to return anything they buy online, but online stores can’t always offer it (for example: final sale, custom items, and personalized gifts). Seel offers Return Assurance, which allows your customers to purchase the option to return items in your store for a full refund paid by Seel. Your customers can add Return Assurance to their order directly in your store’s checkout flow. Return Assurance helps customers buy with more

30 reviews

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 26, 2022

We are a small swimwear brand so we can’t compete with the major retailers return policies. Seel allows us to offer refund for method paid and is great! I highly recommend it. Our customers are thankful to have the option of seel.

Issa de' mar
United States
Time spent using app: About 1 year
Seel replied October 26, 2022

Thank you for your support! Seel offers the easiest way to build Amazon-like post-purchase experiences that even SMB merchants can use at almost zero cost & risk.
We are coming up with new products including Estimated Delivery Date and Guaranteed Delivery Date to pump up your conversion and customer confidence for the upcoming holiday season. Keep following us and wow your shoppers!

Edited October 26, 2022

Update: I have bumped it up to two stars since I was finally able to get access to the app. I filled out the application last night and haven't heard anything yet. I was told a collaboration request was sent, but I do not have one from them. Emails from them only come late at night (maybe they are in a different country?), so getting anything done seems to be a slow process. It is definitely not as quick, easy and seamless as they make it sound. They had a dead email going to the "Get Support" button. Hopefully they have now fixed that. When I tried to add the app to my store I kept getting an error. I tried contacting them through the get support button, but never heard from them. I have now deleted the app and will look into other options.

Distressed Monster Boutique
United States
Time spent using app: 4 days
Seel replied October 24, 2022

We are so sorry for this bad experience you had. We are currently upgrading our app and that's why you are facing error when installation. Our upgrade will be deployed tomorrow. In the meanwhile, as an alternative, you can visit our new admin portal https://admin.seel.com to start the app.
Our support team has reached out to you to assist.
Thank you for choosing us and we are terribly sorry again for the inconvenience caused.

May 15, 2022

If you've been added to their email list, and spammed, then i'm sorry for you. Our company was added, and spammed with unrequited emails. Completely unethical. That's exactly how it would be partnering with them.

Hipsters Remedy
United States
Time spent using app: 3 days
Seel replied May 17, 2022

Thank you for your feedback about too many emails being sent. Your feedback is vital to us improving our product and the experience of those who use it. We’ll be reviewing that process to make sure we can improve in the future. We see that you downloaded our app and filled out our onboarding form. We’d be happy to set up a time for a call to answer any remaining questions and make things right.

About this app

Launched

July 20, 2021

Languages

English

Built by Seel

About Seel

4.5 average rating

1 year building apps for the Shopify App Store

Support

Send a message

merchant@seel.com

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