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Offer return, carbon neutral shipping, and protection from loss, damage or delays during shipping.
Elevate customer satisfaction with Seel Worry-Free Purchase. Offer comprehensive coverage for return, missing/ damaged items and more, ensuring a worry-free shopping experience. Customers resolve issues seamlessly through Resolution Center, while you manage it all effortlessly in one Dashboard. Protect your hard-earned customer relationships and foster repeat business by providing a safety net for purchases.
- Increase conversion and customer satisfaction with Worry-Free Protection
- Make deliveries carbon neutral and protect your orders from shipping mishaps
- Eliminate customer support tickets for final sale and shipping complaints
Return options
Return management
Reviews (41)
Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.
I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.
Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.
More than an app. The app works well and as promised. My customers feel very comfortable to buy from us with a return policy, which this app handles without products needing to come back to us.
The app integrates easy with the site (they do all the work) and it works seamlessly. Support is personalized and responsive.
Very happy with how this app has helped my online sales grow.
Only been using for a short time. Couple of customers did not understand and checked it in error. May be the way displayed on site. Gave myself a one-year trial period to see how it works but no really complaints so far.
Support
Seel can answer any questions you have about Seel Worry‑Free Purchase.
Resources
Launched
July 20, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Inventory, products, or collections
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Edit orders
Order fulfillments, all order details, shipping information, or merchant managed fulfillment
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Edit your Online Store
Theme, pages on your Online Store, or script tags in your Online Store