Seel Worry‑Free Purchase
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Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.
Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims.
- Increase conversion and customer satisfaction with order protections
- Provide real-time order updates and protect your orders from shipping issues
- One-stop for your customers to return or report order issues
- Highlights
- Works with the latest themes
Languages
English
Works with
Categories
Return options
Reviews (48)
We recently used Seel Worry-Free Purchase for our business, and we couldn’t be happier with the service. From the moment we signed up, the process was easy and straightforward. The coverage gave us peace of mind, knowing that our purchases were protected, and the claims process was incredibly smooth when needed.
Their team was responsive and efficient, making sure everything was handled quickly and without hassle. It’s rare to find a service that makes such a difference in ensuring our transactions are secure, and we’re grateful to have found Seel.
We highly recommend Seel Worry-Free Purchase to any business looking for reliable protection and excellent customer support. It’s truly a game-changer!
No claim, I plan to uninstall your app, I pay hundreds of dollars every month, but there is no guarantee. No one responded after the sale. I didn't get any reply to my appeal, but I kept withholding money. Terrible.I've written ten emails to support them, and I haven't gotten any response. Their support services are terrible.
Hi,
I'm Henry, the Product Manager at Seel, and I personally want to address your concerns. I'm deeply concerned about your experience and apologize for the frustration you've encountered.
I've checked our support system and am unable to locate the ten emails you mentioned. This is unusual and concerning, as we prioritize responding to all merchant communications. There might be a technical issue preventing us from receiving your emails.
To ensure we can help you immediately:
1. Please email me directly at henry.zhou@seel.com
2. You can also reach our support team at merchant@seel.com
I'd like to understand the specific issues you're facing with claims and payments so we can resolve them promptly. Could you please provide:
- The claim details you're concerned about
- The approximate dates of your previous email attempts
We value your business and take pride in supporting our merchants. I will personally ensure your case receives immediate attention once we establish contact.
Best regards,
Henry
Product Manager, Seel
I’ve been using Seel for a while, and it has truly exceeded my expectations. The coverage options are comprehensive, offering peace of mind with every shipment. Additionally, the customer support is prompt and helpful, always ready to assist with any questions. Highly recommend this software for anyone looking for a reliable and efficient freight insurance solution!
not bad
Very smart concept. Especially for stores that only sell final sale items.
Thank you for taking the time to write out this review! If you run into any issues or have any questions, please reach out to merchant@seel.com. Thanks for choosing Seel!
Support
App support provided by Seel.
Or visit their support portalResources
Launched
July 20, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, gift cards, store analytics, Online Store
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Edit customers
Browsing behavior or customer data
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Edit products
Inventory, products, or collections
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Edit orders
Draft orders, order fulfillments, all order details, returns, shipping information, merchant managed fulfillment, or order edits
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Edit gift cards
Gift cards
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Edit store analytics
Pixels
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Edit your Online Store
Theme, pages on your Online Store, or script tags in your Online Store
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Edit other data
Locations
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