Seel Worry‑Free Purchase
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Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.
Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims.
- Increase conversion and customer satisfaction with order protections
- Provide real-time order updates and protect your orders from shipping issues
- One-stop for your customers to return or report order issues
- Popular with stores like yours
- Based in United States
Languages
English
Works with
Categories
Return options
Reviews (209)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for boosting customer satisfaction and operational efficiency, noting its positive impact on conversion rates and repeat purchases. It simplifies shipping issues, reducing costs and management efforts with a user-friendly interface that requires no coding. The app offers comprehensive order protection and a self-service claims process, integrates seamlessly with Shopify, and provides responsive customer support.
The absolute WORST app. We have installed the app, Tried to get it connected to our shop - It says the app isn't installed when we log in to Seel. We have opened multiple support tickets over the last month and gotten ZERO replies or any assistance to resolve this. We really thought this would be great to have on our site but after receiving zero replies to support tickets, zero emails back and zero communication no matter how many times we requested support this is not worth it and is bad business. I am sure after this review gets posted we will either receive a reply here finally or a reply to our multiple support tickets which is unfortunate it would have to take a bad review for them to reply.
Scam!
When they don’t want to pay out they try to think of ways to scam you.
Trying to do a claim and they say choose a return option or just get 10% back.
Only option to choose from is get 10% back!
Great app to give our customers a piece of mind if they want to be able to return. As a small business managing returns can be a headache and this is one less thing I have to worry about!
Support
App support provided by Seel.
Resources
Launched
July 20, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store analytics, Online Store
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Edit customers
Browsing behavior, customer data
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Edit products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, all order history, returns, shipping information, merchant managed fulfillment, order edits
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store analytics
Web pixels
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Edit Online Store
Theme, Online Store pages, Online Store script tags
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Edit other data
Locations, Shopify Markets settings
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