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Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.
Transform your post-purchase experience with Seel's complete solution for returns, exchanges, and order protection. Enable customers to easily submit returns through our Resolution Center with real-time order status updates. Boost sales with 7-day return protection and coverage for missing/damaged items. Perfect for merchants looking to reduce support workload and increase conversions. Handle everything from one dashboard - from returns to protection claims.
- Increase conversion and customer satisfaction with order protections
- Provide real-time order updates and protect your orders from shipping issues
- One-stop for your customers to return or report order issues
Return options
Return management
Reviews (42)
I can't get this app to stop charging my customers despite it being turned off and disconnected. Customer support is not helping either. User beware.
Seel has been great for my business. I sell products that aren't really appropriate to return once a customer has used them. For example, if they remove decals from the backing and install them before changing their mind and putting them back on the backing.... Previously customers would try to send those back to me for a refund. There's no way I could sell it to another customer so it would be a loss for me every time that happened. Now with Seel, I've been able to update my return policy so that returns are only available if the customer purchases the Seel Return Protection at checkout. AND, if someone does want to initiate a return, that's work I don't have to do anymore since it goes through Seel.
Overall, we've had a great experience using Seel and would recommend it to other vendors. The team is responsive and solution-oriented when facing any issues, and the process is straight forward.
More than an app. The app works well and as promised. My customers feel very comfortable to buy from us with a return policy, which this app handles without products needing to come back to us.
The app integrates easy with the site (they do all the work) and it works seamlessly. Support is personalized and responsive.
Very happy with how this app has helped my online sales grow.
Just get this, hope this could assst with package issues
Support
Seel can answer any questions you have about Seel Worry‑Free Purchase.
Resources
Launched
July 20, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, store analytics, Online Store
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View customers
Browsing behavior or customer data
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Edit products
Inventory, products, or collections
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Edit orders
Draft orders, order fulfillments, all order details, returns, shipping information, merchant managed fulfillment, or order edits
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Edit store analytics
Pixels
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Edit your Online Store
Theme, pages on your Online Store, or script tags in your Online Store
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Edit other data
Locations
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