Reviews (183)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer trust by addressing concerns like loss, damage, or shipping delays, which enhances conversion rates and repeat business. It eases the burden on customer support by automating returns and claims, and offers seamless integration with Shopify, requiring no coding. The support team is responsive, providing tailored solutions to enhance both merchant and customer experiences.

November 30, 2025

Great app to give our customers a piece of mind if they want to be able to return. As a small business managing returns can be a headache and this is one less thing I have to worry about!

Reluxe Vault
United States
9 months using the app
September 27, 2025

Seel makes it easier for a small brand like ours to offer peace of mind at checkout. The setup was smooth, and I appreciate how it helps reduce shipping-related issues for our customers.

Substainify Store
United States
About 1 month using the app
December 18, 2025

Very easy to use.

Livtab
Hong Kong SAR
5 months using the app
October 27, 2025

Very helpful to increase conversion rate and save money on returned items. Definitely recommend for all sellers.

Bicystar
Hong Kong SAR
4 days using the app
November 30, 2025

Works seamlessly. Reliable and beneficial app for shopify stores

ibhi
United States
2 months using the app
December 27, 2025

checking it

MADXMARX
United States
About 2 months using the app
Edited December 22, 2025

quick response

Renogy US
United States
4 months using the app
January 7, 2026

it is very helpful.

Bead Bloom
United States
7 days using the app
October 29, 2025

easy to use

Typecast
United States
About 1 month using the app
November 12, 2025

gooooooood

TOUSAINS
Hong Kong SAR
21 days using the app