Reviews (227)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for boosting conversion rates and sales by offering order protection, reducing shipping issues, and streamlining returns. It's especially beneficial for small businesses, enhancing customer satisfaction and encouraging repeat purchases. The app integrates easily with Shopify, featuring a user-friendly interface and flexible widget placement. Merchants praise its reliability, easy setup, and responsive support, with a smooth onboarding process and seamless integration with existing systems.
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The absolute WORST app. We have installed the app, Tried to get it connected to our shop - It says the app isn't installed when we log in to Seel. We have opened multiple support tickets over the last month and gotten ZERO replies or any assistance to resolve this. We really thought this would be great to have on our site but after receiving zero replies to support tickets, zero emails back and zero communication no matter how many times we requested support this is not worth it and is bad business. I am sure after this review gets posted we will either receive a reply here finally or a reply to our multiple support tickets which is unfortunate it would have to take a bad review for them to reply.
Scam!
When they don’t want to pay out they try to think of ways to scam you.
Trying to do a claim and they say choose a return option or just get 10% back.
Only option to choose from is get 10% back!
Very nice app! Our customers love it! Supports are also very helpful
Untill now going good, Support is great and onboarding was smoot. looking forward to conversion results
great
This app is amazing for providing our customers with peace of mind when it comes to returns. As a small business, handling returns can be tough, but this tool has taken that worry off our plate!
Great purchase protection option. Simple to integrate.
Good
great service so far
Easy to set up and integrates smoothly with our Shopify store.
The widget placement options are flexible and the interface is very clear.
It helps add an extra layer of confidence for customers during checkout.
The support team is also responsive when questions come up. Overall a good experience so far.