Reviews (198)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust and sales by streamlining returns and exchanges, covering lost or damaged items during shipping. It integrates seamlessly with Shopify, features a user-friendly interface with no coding required, and offers self-service options to reduce support tickets. The setup process is smooth, and the customer support team is responsive and helpful, enhancing both merchant operations and customer satisfaction.

November 30, 2025

Great app to give our customers a piece of mind if they want to be able to return. As a small business managing returns can be a headache and this is one less thing I have to worry about!

Reluxe Vault
United States
9 months using the app
February 2, 2026

This app is amazing for providing our customers with peace of mind when it comes to returns. As a small business, handling returns can be tough, but this tool has taken that worry off our plate!

VAPORESSO Store
Hong Kong SAR
3 days using the app
January 30, 2026

I used this app in the past and my customer shopped worry free. Trying the app again

Coutures Boutique
United States
Over 1 year using the app
February 7, 2026

This app is fantastic. I don't know what we would do without it as a small business. Seal provides our customers with peace of mind during checkout, knowing they are covered in case of any delivery issues. It reassures everyone and saves us the hassle of having to chase up couriers. If you are a small business, you definitely need Seal!

Pixel Burn Custom Laser Creations
Australia
29 minutes using the app
September 27, 2025

Seel makes it easier for a small brand like ours to offer peace of mind at checkout. The setup was smooth, and I appreciate how it helps reduce shipping-related issues for our customers.

Substainify Store
United States
About 1 month using the app
December 18, 2025

Very easy to use.

Livtab
Hong Kong SAR
5 months using the app
December 27, 2025

checking it

MADXMARX
United States
About 2 months using the app
January 27, 2026

nice

The GUU Shop
United States
15 days using the app
November 30, 2025

Works seamlessly. Reliable and beneficial app for shopify stores

ibhi
United States
2 months using the app
February 6, 2026

good

thyseed
United States
9 days using the app