Reviews (216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer trust and conversion rates by offering protection against shipping issues. It's easy to set up with Shopify, requiring no coding, and features flexible widget placement. The app simplifies returns and exchanges, reducing support tickets with its self-service claims feature. Merchants praise its reliability and the responsive support team, which efficiently resolves shipping problems, benefiting small businesses and encouraging repeat purchases.
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The absolute WORST app. We have installed the app, Tried to get it connected to our shop - It says the app isn't installed when we log in to Seel. We have opened multiple support tickets over the last month and gotten ZERO replies or any assistance to resolve this. We really thought this would be great to have on our site but after receiving zero replies to support tickets, zero emails back and zero communication no matter how many times we requested support this is not worth it and is bad business. I am sure after this review gets posted we will either receive a reply here finally or a reply to our multiple support tickets which is unfortunate it would have to take a bad review for them to reply.
Scam!
When they don’t want to pay out they try to think of ways to scam you.
Trying to do a claim and they say choose a return option or just get 10% back.
Only option to choose from is get 10% back!
This app is amazing for providing our customers with peace of mind when it comes to returns. As a small business, handling returns can be tough, but this tool has taken that worry off our plate!
Great app to give our customers a piece of mind if they want to be able to return. As a small business managing returns can be a headache and this is one less thing I have to worry about!
This app is fantastic. I don't know what we would do without it as a small business. Seal provides our customers with peace of mind during checkout, knowing they are covered in case of any delivery issues. It reassures everyone and saves us the hassle of having to chase up couriers. If you are a small business, you definitely need Seal!
Easy to set up and integrates smoothly with our Shopify store.
The widget placement options are flexible and the interface is very clear.
It helps add an extra layer of confidence for customers during checkout.
The support team is also responsive when questions come up. Overall a good experience so far.
I used this app in the past and my customer shopped worry free. Trying the app again
great service so far
very good, easy to use.
Amazing app
