Return Wise

Return Wise

Pricing
Free plan available. Usage charges apply. Free trial available.
Rating
0.0 (0 Reviews)

Turn refunds into store credit with an optional bonus. Keep more revenue from every return.

Most returns end in a cash refund — revenue that leaves the store for good. Return Wise gives shoppers a self-serve return portal where they can choose store credit, with an optional bonus, instead of a refund to original payment. Merchants set the return window, eligibility, and bonus rules once, and the portal applies them automatically. Built-in review and abuse checks keep you in control, so more of every return stays as revenue instead of cash.

Most returns end in a cash refund — revenue that leaves the store for good. Return Wise gives shoppers a self-serve return portal where they can choose store credit, with an optional bonus, instead of a refund to original payment. Merchants set the return window, eligibility, and bonus rules once, and the portal applies them automatically. Built-in review and abuse checks keep you in control, so more of every return stays as revenue instead of cash. more
  • Turn refunds into store credit with an optional bonus to keep revenue
  • Stop return abuse by flagging and limiting serial returners
  • Draft your return rules in minutes with an AI assistant
  • Set your return window and eligibility once — applied automatically
  • See how much revenue you keep and what's driving your returns

Languages

English

Estimate your monthly charges

Rounded up to the nearest dollar

Additional return

Per month 0

Pricing

Free

Free

Features

  • 5 returns per month
  • Store credit & original-payment refunds
  • English customer portal
  • Self-serve customer return portal

Starter

$14.99 / month

Plus usage charges

Usage

Cost per unit

Additional return

$0.40

Features

  • 50 returns per month
  • Bonus store credit
  • One-click original-payment refunds
  • Retention dashboard
  • Basic rule engine (up to 4 rules)
  • Customer photo uploads
  • Same-item exchange requests
  • Spanish & Portuguese portal

7-day free trial

Growth

$49.99 / month

Plus usage charges

Usage

Cost per unit

Additional return

$0.25

Features

  • 200 returns per month
  • Unlimited return rules
  • Abuse flags & blocking
  • Audit trail
  • AI policy assistant
  • Custom translations

7-day free trial

Pro

$99.99 / month

Plus usage charges

Usage

Cost per unit

Additional return

$0.15

Features

  • 400 returns per month
  • Lowest overage rate ($0.15/return)
  • Audit log CSV exports
  • Priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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  • 0% of ratings are 4 stars
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  • 0% of ratings are 1 stars
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Support

App support provided by BrightLayer Lab LLC.

Developer

Launched

May 25, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store credit, Online Store, Shopify admin

  • Edit customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days

  • Edit store credit

    Store credit account transactions

  • Edit Online Store

    Online Store page content on a path controlled by the app

  • Edit Shopify admin

    Files

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