Return Rabbit

Return Rabbit

Pricing
Free plan available
Rating
4.3 (11)
Developer
Auctane LLC

Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency.

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! There is more, enjoy unlimited free access to our app for up to 25 returns per month!

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! There is more, enjoy unlimited free access to our app for up to 25 returns per month! more
  • Automate returns for exchange, store credit, or refund with a branded portal
  • Pre-paid labels and tracking for major carriers around the world
  • Exchange for higher, same, and lower priced products
  • Proprietary exchange product recommendations and exchange incentives
  • Actionable analytics & ROI-based reporting

Languages

English

Works with

ReCharge Payments, Netsuite, Gorgias / Zendesk, ShipHero / Pitney Bowes, ShipStation / ShipEngine, EasyPost / Shippo

Return options

Automated refunds, Manual refunds, Exchanges, Replacements, In-store returns, QR codes, Gift cards, Store credit, Gift returns, Discount code

Return management

Automated approvals, Return portal, Custom policies, Non-returnable items, Return windows, Return reasons, Shipping labels, Return tracking, Email notifications, Custom branding, Refund management, Stock updates, Customer blocklists, Analytics

Pricing

Free Plan

Free

  • Unlimited returns, all features, completely free, using our discounted shipping rates

Startup Plan

$250 / month

or $2,400/year and save 20%

  • 1,200 Annual Returns
  • Flexible returns with your carriers ideal for growing businesses.

Growth Plan

$450 / month

or $4,800/year and save 11%

  • 6,000 Annual Returns
  • Affordable returns with your own carriers—ideal for emerging businesses

Market Leader Plan

$650 / month

or $6,180/year and save 21%

  • 12,000 Annual Returns
  • Scale with advanced return options using your own carriers

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (11)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
March 2, 2022

As a micro-brand I was looking for a no-hassle way to load in a returns and exchanges app to my website, with some easy configuration. I installed Return Rabbit and in a few minutes I had a returns and exchanges portal. Can't wait to learn more about how to use this app. Well done!

JOOB Wear
United States
Over 2 years using the app
March 4, 2022

This app has freed our team up with automated returns, an easy to use dashboard for customers, and their excellent support team - always quick to help. This is a must try for anyone looking to elevate their Customer Experience!

Andy & Evan
United States
Over 2 years using the app
June 22, 2022

I switched from a different platform to Return Rabbit and it is a 180.
Technical support is awesome, the onboarding was as smooth as it could be.
We are definitely seeing a difference in the exchange rate and return rate with the exchange benefit option. I highly recommend this app!

LeatherUp USA
United States
About 2 years using the app
May 12, 2022

Massively improved our operations. highly recommend.
Massively improved our operations. highly recommend. (sorry for the repeat, this app forced me to write minimum 100 characters)

Biion Footwear USA
Canada
Almost 2 years using the app
June 20, 2022

Return Magic is done. To replace it, I evaluated 15 return apps and interviewed 11. Typically, the reps will tell you what you want to hear. Not what you need to know. I actually installed another return app only to discover it did not have the capability the rep promised and we needed. Most of the other apps were either more costly or beyond our needs. I found Return Rabbit. The rep was honest and straight forward. I could tell very quickly he really understood the app and explained how it could match our needs. I installed Return Rabbit and as it turns out, RR is a high value and cost efficient app. It has remarkable depth and automation capability and has saved us considerable customer service time and expense. Onboarding was straightforward and done quickly because the onboarding technician was insightful and easy to work with. After onboarding, follow up meetings were held to answer questions and make needed modifications. RR made changes to their program to further match our changing needs. It is an incredible app and my only regret is not finding it sooner.

Paragon
United States
Over 1 year using the app

Support

Auctane LLC can answer any questions you have about Return Rabbit.

Developer

Auctane LLC

4301 Bull Creek Rd, Suite 300, Austin, TX, 78731, US

Launched

February 18, 2022

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