Return Rabbit

Return Rabbit

Pricing
Free plan available
Rating
4.1 (9)
Developer
Auctane LLC

Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency.

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time!

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! more
  • Automate returns for exchange, store credit, or refund with a branded portal
  • Pre-paid labels and tracking for major carriers around the world
  • Exchange for higher, same, and lower priced products
  • Proprietary exchange product recommendations and exchange incentives
  • Actionable analytics & ROI-based reporting

Languages

English

Works with

  • EasyPost / Shippo
  • Gorgias / Zendesk
  • Netsuite
  • ReCharge Payments
  • ShipHero / Pitney Bowes
  • ShipStation / ShipEngine

Pricing

Choose the plan that best fits your business.

Free Plan

Free

Features

  • For businesses just starting out!

Startup Plan

$250 / month

or $2,400/year and save 20%

Features

  • 1,200 Annual Returns
  • Get a 10 Days free trail

Growth Plan

$450 / month

or $4,800/year and save 11%

Features

  • 6,000 Annual Returns
  • Get a 10 Days free trail

Market Leader Plan

$650 / month

or $6,180/year and save 21%

Features

  • 12,000 Annual Returns
  • Get a 10 Days free trail

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (9)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 5, 2026

I absolutely love this return/exchange management app! You'll find it highly robust, yet very simple and intuitive to administer. And it's designed to integrate best with Shipstation.
Their support team is very responsive and helpful. They truly care about their users needs. So much so that they actually implemented a custom development, unique to my account to meet my business's specific and unusual requirements! Who does that!??
Their support and care is beyond extraordinary. I cannot recommend their app enough. Return, exchanges, and refunds are fully managed in just a few clicks. It is a joy to use!

Island Importer
United States
8 months using the app
June 14, 2025

They really need better customer support. Having to wait days until someone replies to an email is a pain when you have a business to run. If I did not have Ship Station and the app was free with it, I would definitely get rid of it immediately!! So irritated with this app not working.

ELEVEN22 SHOES
United States
6 days using the app
May 16, 2022

The entire staff was extremely helpful while integrating from our old returns platform. Using return rabbit has made processing returns and exchanges so much easier for us.

Pawz
United States
3 months using the app
Auctane LLC replied May 17, 2022

Thank you for your review! The value you're seeing with Return Rabbit is outstanding, and we're delighted to have you as a customer.

Support

App support provided by Auctane LLC.

Developer

Auctane LLC

4301 Bull Creek Rd, Suite 300, Austin, TX, 78731, US

Launched

February 18, 2022

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