Return Rabbit

Return Rabbit

Pricing
Free plan available
Rating
2.8 (11)
Developer
Auctane LLC

Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency.

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time!

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to ... more
  • Automate returns for exchange, store credit, or refund with a branded portal
  • Pre-paid labels and tracking for major carriers around the world
  • Exchange for higher, same, and lower priced products
  • Proprietary exchange product recommendations and exchange incentives
  • Actionable analytics & ROI-based reporting

Languages

English

Works with

  • ReCharge Payments
  • Netsuite
  • Gorgias / Zendesk
  • ShipHero / Pitney Bowes
  • ShipStation / ShipEngine
  • EasyPost / Shippo

Pricing

Free Plan

Free

  • For businesses just starting out!

Startup Plan

$250 / month

or $2,400/year and save 20%

  • 1,200 Annual Returns

Growth Plan

$450 / month

or $4,800/year and save 11%

  • 6,000 Annual Returns

Market Leader Plan

$650 / month

or $6,180/year and save 21%

  • 12,000 Annual Returns

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (10)

Overall rating
2.8
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
November 3, 2022

We switched to Return Rabbit about 8 months ago after discovering they had more robust features than our previous platform. It was a seamless transition and we are very happy with the product so far. Their customer service is unlike anything we have experienced with other apps. Their entire team is accessible, responsive, and they take a proactive approach to analyzing our returns data and ...

CHNGE
United States
8 months using the app
March 3, 2022

We finally took the plunge to automate our returns process to streamline our DTC business as we saw our e-commerce growing. Return Rabbit has not only saved us manpower, but it has also boosted our ability to retain sales and customers through exchanges, while giving us valuable insight into customer preferences and product feedback. Friendly and easy-to-reach support team.

FERA
United States
5 months using the app
July 8, 2022

Spoke to multiple returns providers (Narvar, Loop, Returnly) and a lot of them promised these fancy features but after looking under the hood they were all smoke and mirrors. When asked if they can build out certain functionality/features these other providers were unable to, unwilling to, or tried charging an arm and a leg. Return Rabbit was quick on a few feature builds, support, and most of ...

Freestyle USA
United States
5 months using the app
Auctane LLC replied July 11, 2022

Thank you for your glowing review! We are grateful for your business and appreciate you sharing the value you're getting with Return Rabbit.

June 14, 2025

They really need better customer support. Having to wait days until someone replies to an email is a pain when you have a business to run. If I did not have Ship Station and the app was free with it, I would definitely get rid of it immediately!! So irritated with this app not working.

ELEVEN22 SHOES
United States
March 4, 2022

This app has freed our team up with automated returns, an easy to use dashboard for customers, and their excellent support team - always quick to help. This is a must try for anyone looking to elevate their Customer Experience!

Andy & Evan
United States
4 months using the app

Support

App support provided by Auctane LLC.

Developer

Auctane LLC

4301 Bull Creek Rd, Suite 300, Austin, TX, 78731, US

Launched

February 18, 2022

More apps like this

4.9 out of 5 stars 2233 total reviews Free plan available
Order Tracker: track orders, simplify tracking and returns
Built for Shopify
4.9 out of 5 stars 654 total reviews Free plan available
Manage returns, exchanges, refunds, return label, store credit
4.7 out of 5 stars 279 total reviews Free plan available
Manage returns, exchanges, tracking, return labels & more!

Want to add an app?

Try Shopify free for 3 days