ReturnBoost Smart Returns

Manage self-service returns. Offer partial refunds or store credit for eligible USD orders.

ReturnBoost helps merchants manage returns through a self-service buyer portal. Offer keep-the-item partial refunds or equal-value native store credit, and review mail-in requests in one queue. Buyers receive return instructions and status links. Cash refunds and store credit are verified against Shopify. The first release supports USD orders only; store credit requires Shopify customer accounts and checkout support. Merchants arrange return shipping and inspect received items.

• Offer configurable keep-the-item partial refunds for eligible USD orders
• Issue equal-value native store credit through Shopify refunds
• Manage mail-in approvals, tracking and notifications in one returns queue