ReturnDotai: Return & Exchange
- Pricing
-
Free plan available
- Rating
- 5.0 (2)
- Developer
- Returndotai
Featured images gallery
Supercharge returns with AI: smart exchanges, instant store credits, and upsell-driven revenue.
Returndotai App transforms returns into revenue with AI-powered automation. From claim approvals to routing, labels, and notifications, every step is optimised for speed, efficiency, and customer satisfaction. Shoppers get a seamless branded portal for returns, exchanges, and store credits, while our AI engine drives revenue with smart exchanges, instant credits, and upsells. Integrated with top WMS, carriers, and logistics tools, Returndotai reduces manual work and turns return into new sales.
- AI-powered automation: Smart approvals, routing, and actionable insights
- Branded self-service portal: Easy returns, exchanges, and instant store credits
- Revenue recovery: Smart exchanges, AI-driven upsells, and instant credits
- Real-time notifications & tracking: Keep customers informed and satisfied
- WMS & logistics integrations: Manage carriers, warehouses, and shipping easily
Languages
English
Works with
- UPS, BlueDart, Yotpo
- Razorpay
- USPS, Fedex
- DPD and 120+ integrations
Categories
Pricing
Free to install
Free
- 10 free returns
- Branded returns/exchanges page
- Returns management portal
- Email notifications
- Automated Return Labels
- Return Window, Reasons & Policies
- Basic workflows and customization
Essentials
$4.99 / month
- 50 returns per month
- All Free Features
- Automated Workflows
- Variant or Product Exchange
- Refund to original payment
- Return/exchange fee
- Upload return reason
Premium
$44.99 / month
- 300 returns per month
- All Essentials features
- Unlimited workflows
- Exchange to any product
- Refund to store credit & discount code
- Unlimited automations
- 24/7 Support
Enterprise
$249.99 / month
- 700 returns per month
- All Premium features
- Refund via All Methods
- Custom WMS integration
- Custom Development & Integrations
- Return Webhook & API Access
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Best returns app on Shopify — hands down
We just started using Returndotai and honestly impressed with how polished it is.
The AI features actually work — it auto-handles return requests smartly, categorizes reasons, and saves us hours every week. Haven't seen this level of automation in other returns apps.
Really happy with this.
Honestly didn't expect much from a returns app but this one surprised me. Setup took like 5 minutes, the portal looks clean, and I've already had a few customers use it without any confusion. The AI stuff actually works which is nice. Good price too.
Support
App support provided by Returndotai.
Resources
Developer
Launched
January 5, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Shopify admin
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, all order details for the last 60 days, returns
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit account transactions, store credit accounts
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Edit Shopify admin
Files
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Edit other data
Price rules, locations
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