returnEasier

returnEasier

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
returnEasier

Helps you meet the EU withdrawal-button rule and turn returns into exchanges and store credit.

returnEasier adds the withdrawal button that EU consumer law requires to your storefront and gives customers a two-step, no-login portal verified by email. Every request is recorded with a timestamp and a chained hash, confirmed by email with a PDF receipt, and handled from your inbox: approve, refund via Shopify, reject,or turn them into exchanges and store credit. Legal templates in several European languages, data hosted in the EU, GDPR webhooks built in.

returnEasier adds the withdrawal button that EU consumer law requires to your storefront and gives customers a two-step, no-login portal verified by email. Every request is recorded with a timestamp and a chained hash, confirmed by email with a PDF receipt, and handled from your inbox: approve, refund via Shopify, reject,or turn them into exchanges and store credit. Legal templates in several European languages, data hosted in the EU, GDPR webhooks built in. more
  • EU withdrawal button — activate it from the theme editor, no code needed
  • Two-step customer portal with no login, verified by email link
  • Append-only audit trail you can export as evidence
  • Automatic confirmation email with a PDF receipt, in 7 European languages
  • Exchanges, store credit and return rules; labels via your Sendcloud account

Languages

English, Spanish, Portuguese (Portugal), Italian, French, and German

Works with

  • Sendcloud

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Try it free - 3 test returns
  • EU withdrawal button
  • Footer, header or floating
  • Basic audit log
  • Email + PDF confirmation

Compliance

$14.99 / month

or $143.90/year and save 20%

Features

  • Meet EU Directive 2023/2673
  • 25 returns per month
  • Support reply within 24 business hours
  • Multi-language legal templates
  • Immutable hash-chained audit log
  • Signed confirmation PDF
  • Downloadable DPA
  • Auditable CSV/PDF export

Pro

$24.99 / month

or $239.90/year and save 20%

Features

  • Returns, exchanges & store credit
  • Everything in Compliance
  • 100 returns per month
  • Configurable return rules
  • Customer photo uploads
  • Custom branding
  • Bonus store credit you set
  • 14-day free trial

14-day free trial

Scale

$79.99 / month

or $767.90/year and save 20%

Features

  • For high-volume stores
  • Everything in Pro
  • 400 returns per month
  • Shipping labels (Sendcloud)
  • Full multi-language portal
  • Advanced analytics
  • Configurable analytics alerts
  • 14-day free trial

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by returnEasier.

Developer

returnEasier

La Tallada d'Empordà, GI, ES

Launched

October 23, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    Draft orders, order fulfillments, all order history for the last 60 days, returns

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