returnfence

returnfence

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

Review recent refund signals before fulfillment

ReturnFence evaluates each new order against merchant-configured rules using refund events in Shopify's standard 60-day order-history window. Matching orders enter a review queue where you can approve or add a hold tag before fulfillment. It does not identify Shopify Returns, prove abuse, cancel orders, or make fulfillment decisions. It builds a 0-100 refund signal score per customer, ranks the review queue by signal strength, and sends Pro merchants a weekly refund-signals digest.

ReturnFence evaluates each new order against merchant-configured rules using refund events in Shopify's standard 60-day order-history window. Matching orders enter a review queue where you can approve or add a hold tag before fulfillment. It does not identify Shopify Returns, prove abuse, cancel orders, or make fulfillment decisions. It builds a 0-100 refund signal score per customer, ranks the review queue by signal strength, and sends Pro merchants a weekly refund-signals digest. more
  • A refund watchlist built from your own history, ready the moment you install
  • A 0-100 refund risk score for every customer, with the reasons behind it
  • Rules that flag matching new orders for review before you fulfill them
  • Approve or hold each flagged order, with a full activity trail

Languages

English

Categories

Fraud types

Prevention tools

Alerts and analytics

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Refund watchlist with risk scores
  • Automatic screening for new orders
  • Up to 2 active refund-history rules
  • Review queue with order links

ReturnFence Pro

$19.99 / month

or $199/year and save 17%

Features

  • Unlimited active refund-history rules
  • Email alerts for newly flagged orders
  • Exportable review and activity history

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Phoenix Digital Growth.

Developer

Phoenix Digital Growth

8804 N 11th Pl, Phoenix, AZ, 85020, US

Launched

July 15, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, orders

  • View customers

    Customer data

  • Edit orders

    All order history for the last 60 days

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