Highlights
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Low impact to your online store
About this app
Launched
September 14, 2020 · Changelog
Languages
English
Categories
Returns and exchanges , Packing slipsIntegrates with
Shippo, Shipstation, Sendcloud, USPS, Gorgias, Canada PostAutomate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Use actionable insights based on AI and returns data to increase your bottom line and optimize your returns workflow.
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Product & variant exchange, gift returns, cancel order, store credit, and more.
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Flexible return reasons, follow-up questions, and image & video upload.
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Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
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Automatically generated pre-paid return shipping labels for tracking returns.
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Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Pricing
14-day free trialStandard
$17/month
20 returns included. $0.95 per extra return & add-ons available
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policies
- Store credit
- Bonus credit
- Auto RMA approval
- 2 languages
Advanced
$97/month
110 returns included. $0.90 per extra return & add-ons available
- All Standard features
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
Pro
$267/month
350 returns included. $0.85 per extra return & add-ons available
- All Advanced features
- Auto-refund
- Auto-exchange
- Validate returned stock
- Packing slip
- Auto RMA as done
- White label portal
- 5 languages
Enterprise
$850/month
1000 returns included. $0.95 per extra return
- Dedicated account manager
- 24/7 human customer support
- Multi-store plan and quota
- Actionable return insights
- Data analysis
- Global solution
Standard
$17/month
20 returns included. $0.95 per extra return & add-ons available
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policies
- Store credit
- Bonus credit
- Auto RMA approval
- 2 languages
Advanced
$97/month
110 returns included. $0.90 per extra return & add-ons available
- All Standard features
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
Pro
$267/month
350 returns included. $0.85 per extra return & add-ons available
- All Advanced features
- Auto-refund
- Auto-exchange
- Validate returned stock
- Packing slip
- Auto RMA as done
- White label portal
- 5 languages
Enterprise
$850/month
1000 returns included. $0.95 per extra return
- Dedicated account manager
- 24/7 human customer support
- Multi-store plan and quota
- Actionable return insights
- Data analysis
- Global solution
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
244 reviews
The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.
Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.
ReturnGo has helped us automate our return, repair and exchange process. Amazing customer support - they are super responsive and easy to work with. The RG team prioritizes development items when we need them and is always available for any issues/requests.
RG also helped us to create a custom warranty portal to manage our repairs processes which has been amazing. Strongly recommend this app.
About this app
Launched
September 14, 2020 · Changelog
Languages
English
Categories
Returns and exchanges , Packing slipsIntegrates with
Shippo, Shipstation, Sendcloud, USPS, Gorgias, Canada PostBuilt by ReturnGO
Support
Send a messagesupport@returngo.ai
Resources
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