Return & Exchange Portal

Return & Exchange Portal

by ReturnGO

Manage Returns & Exchanges - Labels, Credits, Cancel & Refunds

5.0 of 5 stars(28 reviews)

Automate Customer Returns

Automate your customer return policy with a branded self-service return portal. Turn refunds into exchange or store credit.

Store-Credit Solution

At last, a store-credit solution that integrates into your store. Customers can now use store-credit at checkout with seamless integration.

Generate Return Labels

Generate Automatic return shipping labels. Save time and automate return processing. Integrate with Shippo, Shipstation, UPS, FedEx & more.


About Return & Exchange Portal

ReturnGO’s returns & exchange portal gives your customers the best alternative to return refunds while maximizing your profits.

ReturnGO aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom return management system based on your store policy rules and configuration in under 5 minutes.

Easy Returns & Exchange

Handling returns and exchanges can be a pain, ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks!

Customized Returns Portal

Our return portal is fully customized to your brand. From the layout, logo, colors, design, and wording on your labels, you'll have a unique and professional return portal in no time.

Configure your Return Policy

Save time and money by tracking and managing all of your return requests in one place.

Store Credit

The ReturnGO store credit system works seamlessly with all Shopify stores, without the need for manual gift cards.

Return Score AI (Optional)

Our AI algorithm will create a variety of options for your customers to choose their preferred alternative to refunds to maximize your profit and LTV.

Supported Resolutions

  • Refund to the original payment method
  • Return store credit
  • One-click exchange
  • Refund to Bank Account (IBAN, for COD payments)
  • Keep the item - (ReturnGO AI)
  • Ship back later - (ReturnGO AI)
  • Donate item - (ReturnGO AI)

Hassle-free Returns Process Management

Get up to speed with return management, track and manage all your returns and RMA requests in one place. ReturnGO enables you to make sure every return is dealt with efficiently.

Cancel Order

Let customers cancel unfulfilled orders themselves. Increase customer satisfaction while reducing time spent on support emails and future returns.

Prepaid Shipping Labels

With Prepaid Shipping Labels, you make the returns process as seamless as possible for your customers. You can automatically generate return shipping labels or upload them manually.

Shipping Integrations

Shippo, Shipstation, SendCloud, UPS, USPS, DHL, FedEx, and many more.

Manage Returns Dashboard

The Manage Returns Dashboard helps you manage order returns by providing a streamlined process. You can set up custom reasons and statuses to meet your internal workflow. Notifications are automatically sent to your customers as they move through the different statuses.

How do I get started with ReturnGO?

Setting up ReturnGO is as easy as 1,2,3! Set up your return process in under 5 minutes with our easy-to-use system. Automate and keep track of all your Returns & Exchanges today.

Customer Support

Our team is here to help you maximize revenue, customer satisfaction, and Lifetime Value. Reach out to us to learn more about our features.

Integrates with

  • Shippo,
  • Shipstation,
  • UPS,
  • FedEx,
  • DHL

Media gallery

Support

Pricing 30-day free trial

$9.97/month

100 returns included. $0.25 per extra return

  • Return & Exchange portal
  • Unlimited use of all features
  • Encourages exchanges using AI (optional)
  • Multi-language and currency

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Milani

This app is amazing! But Avid is simply fantastic! Could not ask more! Thank you ReturnGo for your support and app!

Kelley Cawley

AMAZING COMPANY! CONSTANTLY IMPROVING THEIR ALREADY AWESOME FEATURES! CEO HELPED ME AT MIDNIGHT HIS TIME AND JUMPED ON A ZOOM TO ASSIST ME! WOW!

BEN Men Wear

I used this app and loved it, very helpful and the support is so good!
love the team. thank you for your work!