ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

Pricing
From $23/month. Free trial available.
Rating
4.9 (309)
Developer
ReturnGO

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Launched

September 14, 2020 · Changelog

Languages

English

Works with

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

Pricing

Starter

$23 / month

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

14-day free trial

Premium

$121 / month

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

14-day free trial

Pro

$297 / month

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

14-day free trial

Enterprise

$417 / month

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

14-day free trial

Starter

$23 / month

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

14-day free trial

Premium

$121 / month

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

14-day free trial

Pro

$297 / month

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

14-day free trial

Enterprise

$417 / month

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (309)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

June 5, 2024

Best in class support, a deeply involved ruleset, and automations? This app is just the best at what it does. I could not give any higher praises to this app and team, if you are nervous about your returns process, that ends here.

Shop Point Collection
United States
9 months using the app
June 5, 2024

ReturnGO is an awesome app! It has truly streamlined our return process, making it so much easier for both us and our customers. I'm so glad I found it! The support team is super helpful and responsive too. They're always available to answer any questions and help resolve any issues. World class! Love it!

Viakix
United States
6 months using the app
June 3, 2024

Very easy to use and the customer service is very helpful. They basically helped me to set the whole process via email. I strongly recommend. Our returns are so much easier now.

Metamorphoza
Bulgaria
5 months using the app

Support

ReturnGO can answer any questions you have about ReturnGO Returns & Exchanges.

Developer

ReturnGO

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

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