ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

From $17/month. 14-day free trial. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Speed tested
  • Low impact to your online store

About this app

Launched

September 14, 2020 · Changelog

Languages

English

Integrates with

Shippo, Shipstation, Sendcloud, USPS, Gorgias, Canada Post

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Use actionable insights based on AI and returns data to increase your bottom line and optimize your returns workflow.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Use actionable insights based on AI and returns data to increase your bottom line and optimize your returns workflow. more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Pricing

14-day free trial

Standard

$17/month

20 returns included. $0.95 per extra return & add-ons available

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$97/month

110 returns included. $0.90 per extra return & add-ons available

  • All Standard features
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$267/month

350 returns included. $0.85 per extra return & add-ons available

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • White label portal
  • 5 languages

Enterprise

$850/month

1000 returns included. $0.95 per extra return

  • Dedicated account manager
  • 24/7 human customer support
  • Multi-store plan and quota
  • Actionable return insights
  • Data analysis
  • Global solution

Standard

$17/month

20 returns included. $0.95 per extra return & add-ons available

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$97/month

110 returns included. $0.90 per extra return & add-ons available

  • All Standard features
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$267/month

350 returns included. $0.85 per extra return & add-ons available

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • White label portal
  • 5 languages

Enterprise

$850/month

1000 returns included. $0.95 per extra return

  • Dedicated account manager
  • 24/7 human customer support
  • Multi-store plan and quota
  • Actionable return insights
  • Data analysis
  • Global solution

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

244 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 22, 2023

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

Pietro Brunelli
Italy
March 9, 2023

Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.

The Traveller Series
Australia
Time spent using app: About 1 month
March 9, 2023

ReturnGo has helped us automate our return, repair and exchange process. Amazing customer support - they are super responsive and easy to work with. The RG team prioritizes development items when we need them and is always available for any issues/requests.

RG also helped us to create a custom warranty portal to manage our repairs processes which has been amazing. Strongly recommend this app.

Apollo Scooters
United States
Time spent using app: 6 months

About this app

Launched

September 14, 2020 · Changelog

Languages

English

Integrates with

Shippo, Shipstation, Sendcloud, USPS, Gorgias, Canada Post

Built by ReturnGO

About ReturnGO

4.9 average rating

2 years building apps for the Shopify App Store

Support

Send a message

support@returngo.ai

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