ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

Pricing
Free to install. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (371)
Developer
ReturnGO

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. ... more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Highlights
Works with the latest themes

Languages

English

Works with

  • USPS
  • Gorgias
  • Canada Post
  • Shippo
  • Shipstation
  • Sendcloud

Pricing

Return Guard

Free to install

Unlimited returns. Coverage fees & return label costs billed monthly.

  • All Pro features plus:
  • Return Guard features
  • ReturnGO return labels
  • Return Guard revenue share

Starter

$23 / month

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels via Ship by ReturnGO
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

14-day free trial

Premium

$147 / month

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • Shipping integrations

14-day free trial

Pro

$297 / month

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Shop Now
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics & API

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (371)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless returns process, enhancing customer satisfaction and loyalty. It offers competitive pricing without hidden fees, customizable return portals, and incentivized options. The user-friendly interface integrates well with various shipping solutions, supported by a smooth onboarding process and exceptional 24/7 chat support. Continuous updates improve returns and exchanges management.

March 18, 2025

I've been using the ReturnGo App and worked with their team for over a year now (Junessa and Mike). It was an incredible experience. I've never thought the customer support could be so impressive! From initial set up to minor and major tweaks - you can achieve all that in real time quickly and efficiently using Live Chat or hoping on a screen share call (all FREE of charge!). I love how it helps ...

Sound Healing LAB
United States
About 1 year using the app
April 4, 2025

ReturnGO is a good app that does what we need it to, but the support is what really brings the service to the next level. Mike, in particular, has gone above and beyond in making sure our returns process is optimized. He is truly an A+ representative of the company.

Alexis
United States
Over 2 years using the app
April 7, 2025

Our experience with ReturnGO Returns & Exchanges has been nothing short of exceptional, from the moment we onboarded to now. They have consistently exceeded our expectations with their outstanding service. The onboarding process was seamless, and their support team has always been accommodating, providing assistance 24/7 via live chat and email.

The app itself is packed with excellent features ...

Rúngne
Norway
12 days using the app

Support

App support provided by ReturnGO.

Or visit their support portal

Developer

ReturnGO

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

Launched

September 14, 2020 · Changelog

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