Reviews (354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving the efficiency of returns and exchanges, noting its ability to maintain sales and enhance customer satisfaction. They praise its user-friendly returns portal, seamless shipping integration, customizable policies, and insightful analytics dashboard. The app's reliability and continuous updates, along with responsive 24/7 support, are also highlighted as key benefits.
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A little confusing to configure, but the support is always available and super helpful and knowledgeable.
Great overall experience with app. Support is quick and effective. Would definitely recommend to small shops looking for a return and exchange solution.
Really Nice customer care and the application is truly great. I've tried many others with the same scope, but only this one is truly complete and works correctly in all parts
La asistencia técnica es de las mejores que he visto, no tardan en responderte y ayudarte en lo que haga falta.
ReturnGO is an intuitive and efficient solution for streamlining returns and exchanges. Its seamless integration and user-friendly interface make it an invaluable tool for our business. What truly sets it apart, however, is its outstanding customer support—particularly Junessa, whose expertise, responsiveness, and dedication ensure a smooth experience. Highly recommended
Customer service is always willing to help and figure out any issues that occur.
I had a question about setting up regional returns (US to US hub, UK/EU to UK/EU warehouse). The support was incredibly helpful, providing clear and concise instructions. They resolved my issue quickly and efficiently. I really appreciate their expertise and prompt assistance.
Was very helpful and got the job done for me fast!
Amazing service, the most seamless app for managing my returns. The live chat is always available for help!
We have been using the app for quite a while now and are satisfied. The relatively high costs are justified by an increased rate of exchanges instead of simple returns, which we would otherwise not have, so that sales are maintained, and by increased customer satisfaction. Another big plus is the always fast and competent support! A clear recommendation from us for anyone looking for a solution with the option of an exchange instead of just using a simple returns app.