Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

June 10, 2022

Does exactly what we needed it to do, and the staff is very helpful and answers our questions within an hour! Great app and great service, thank you.

3 days using the app
June 25, 2021

Eyal went above and beyond with helping me set up this app. I was very overwhelmed at first trying to figure everything out, and he helped me with all of my concerns.

Dani-Rae & Company
United States
3 days using the app
November 1, 2022

I am so happy with my consultation call with Lian at ReturnGo, I would have spent hours trying to set everything up myself but Lian walked me through every step and made the entire process so easy.

United States
3 days using the app
June 7, 2021

Setting up my returns page and automated rules was pretty easy. Thanks, ReturnGO team for helping me to have a quick and fun start.

Sugarman Creations
United States
3 days using the app
Edited September 8, 2021

Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs. Thanks guys. Oh and by the way, the design of the app is great and feels like 2021 unlike many other return apps there.

Taygra - USA
3 days using the app
June 3, 2022

Very easy set up! The team are very helpful with any questions we had. It seems they always have team members online to help and answer questions.

RAEF The Label
2 days using the app
March 27, 2023

ReturnGo is fantastic! Their staff is incredibly knowledgeable and helpful. Truly a top-notch service that I would reccomend to anyone.

Way Out West Trading Co
United States
2 days using the app
May 12, 2022

Returngo gets 10 stars!! This is a great app not only for all the great exchange and return features made simply but the amazing customer service and on boarding support that comes along with it!! Unmatched in the industry!! I especially love how the app offers the customer the option of a gift card or store credit to potentially convert the sale into a future one! Not to mention the valuable customer data that comes along with it. Thank you ReturnGo you are Awesome!!

Passione di gina/ Made With Love In Italy
United States
2 days using the app
June 23, 2021

Great app and their customer service is really very professional. They are very responsive! I recommend

2 days using the app
January 5, 2023

Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses

United Kingdom
2 days using the app