Reviews (310)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.
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Their support is sublime. Incredibly helpful throughout the entire process and they even gave me access to features that were in beta.
This app is a game changer when it comes to processing returns. Doesn't take long to set up and is packed with features. What I was most impressed with was the help received from their support team when I had an issue with postage being charged on returns (I only wanted to charge the customer the price difference for the items). Junessa on the help team, was a joy to deal with - pleasant, helpful and more than a little patient with my limited experience. Together with her CTO, they were able to patch a backend fix to my store which solved the issue while I waited! How good is that! Thank you guys.
Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!
Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.
Amazing app, and AMAZING customer service! the app simplifies our return/exchange process, saves soooo much time in handling it, and improves our customers experience.
It has a great feature of crediting customers in store credits and their customer support service goes above and beyond, they are super helpful, Very responsive on chat and emails.
The app is easy to set up, no coding needed, any question I had was answered quickly, and the value for money is great!
Highly recommended.
One of the best portal to manage return and exchange. Highly Recommended. I asked for Help the response was super quick.
Incredibly easy to set-up and by far the BEST customer support team you can find. If you're looking for a return platform to easily handle customer returns this is the one!
L'équipe est très présente pour répondre à l'ensemble de mes questions. De plus l'application est très complète et répond à l'ensemble de mes besoins.
The best customer service you could imagine. They guided me through the whole process and set everything up. It's super easy for customer to use and incentivizes them to get store credit vs. returns. The exchange is super easy to use. Highly recommend.
THE BEST CUSTOMER SERVICE. And the app looks AMAZING. Almost finished with my setup. It will be a LIFE SAVER.