ReturnGO Returns & Exchanges , 301 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.
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excellent customer service by Lian, fast responses and great help from them to answer all of our questions
This has been one of the best customer experiences ever, highly recommended. The app is also working great and they personalized it for me according to my needs. Thank you so much for the great service and keep up the good work.
I tested multiple apps (Loop, Rich Returns, Happy Returns and PostCo 360) before settling on ReturnGO. Reasons why; - Best overall value with cost as a factor
- Most flexible and easy to tailor to your unique business processes
- Most options / connections to 3rd party carrier aggregators like Shippo, Shipstaion, Sendcloud etc
- Very quick and easy setup
- Support is instant and extremely helpful with onboarding offered! (Mike was great).
- UI + UX is clean
- No hidden upgrades or add-ons you have to pay for Feature rich Honestly, you can't go wrong with this, I've been trying to find the right solution for a couple of months now.
This app is game-changing. Absolutely love it, Juneesa was really kind, patient, and helpful in setting up the app for us. Would definitely recommend this app!
This app is exactly what we were looking for to help ease the return request/process for customers and us. The customer service is also excellent, with quick responses and the ability to setup video calls!
Not only is the app great, but the customer service has been so next level amazing that I'm shocked, and so grateful. Reyn has been so awesome helping us move over from Return Magic and get everything organised. So happy!
I just installed this app and only used it for a test return so far, but I'm giving 5 stars because in going through the process of setting the app up, the assistance provided by the live chat agent was excellent. Plus, there's so many options to offer customers. I look forward to the app working perfectly.
So easy. Great support, amazing functionality. I installed it on one of my sites and then size more of them.
Such a great app for automated returns & the best customer service! They helped me with setup every step of the way.
Lian helped me get this setup for our returns. It took maybe 10 minutes on a chat and a zoom call. This has been the easiest return system that we tried. Others were very confusing. Thanks again!!