Reviews (324)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for streamlining the returns and exchanges process, enhancing both customer and staff experiences. It features a user-friendly interface that simplifies return initiation and tracking, and offers robust customization options for return rules and communications. The responsive customer support team is noted for quick resolutions, often within minutes. Its analytics dashboard provides valuable insights, helping merchants improve their offerings. Additionally, the app integrates seamlessly with Shopify and supports managing multiple stores from a single portal. Merchants find it cost-effective and appreciate its comprehensive features, including handling exchanges, issuing store credits, and customizing emails. They report significant time savings and enhanced internal processes.