Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.
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Love the service they order, very clear and easy to use.
We've found the returns app to be a valuable tool that simplifies our return process and enhances our efficiency. It's incredibly user-friendly, and we would recommend it to others. The help center is also quick and effective.
Downloaded this app for my store recently, and the support team has been amazing! They helped us set up the app and customize our return policy every step of the way, it's been awesome! Highly recommend this app and the amazing team behind it!
It really does make the returns process smooth with flexible options like store credit. The support to set things up and then deal with issues is outstanding.
This month, we began transitioning from Returnly to ReturnGO. Despite this being a significant undertaking for ReturnGO, they provided us with exceptional customer service, displaying professionalism and care. As for the app itself, we have encountered a few technical difficulties (which is to be expected when migrating to a new app), but their live chat assistance has been invaluable in resolving our issues. So far, so good.
Junessa is the best. She has helped us countless times to make our returns and exchanges experience amazing. Love our experience with ReturnGO so far!
ABSOLUTELY WOULD RECOMMEND THIS PLATFORM!! their help service is above and beyond. Syncs great with shopify. So happy we made the change.
Top notch customer service and everything works great after getting used too. would highly recommend to improve the return workflow of your store!
The team's assistance was remarkably helpful, competent, and prompt. They scheduled a Zoom call to demonstrate the app's functionalities, guide us on its usage, and discuss the settings, ensuring our staff was properly trained. The app itself is straightforward and user-friendly, and knowing that there's a supportive team backing it gives us peace of mind.
I have nothing but positive notes from our experience with ReturnGo, especially transitioning from our old platform Returnly to ReturnGo.
The team, especially our onboarding agent Junessa was accommodating, responsive, immensely helpful with the best energy throughout our transition to ReturnGo.
Junessa truly made this experience very easy and pleasurable!