Reviews (321)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, praising its user-friendly interface that simplifies return tracking and initiation. They appreciate the customizable setup that aligns with their brand needs, responsive customer support, and an analytics dashboard that provides valuable insights. The smooth integration with Shopify and a cost-effective pricing structure are also noted benefits.

April 21, 2022

Love how easy and efficient this app is. And the customer service is one of the best. 10/10 would recommend.

Judith & Charles
Canada
Over 2 years using the app
December 13, 2021

The app is very easy to use with all the options combined. Besides that the customer service is excellent!

LA V STORE
Belgium
Over 2 years using the app
February 17, 2022

Just tested this app and it's awesome! Very intuitive and good customer support! I'll be using this for sure!

Chello
Singapore
About 2 years using the app
March 2, 2022

Setup was easy, team was very communicative and helpful in answering my questions - overall great experience and very functional!

Chi Chi Sport
United States
About 2 years using the app
Edited May 11, 2022

Great app. It has better features than what we used before. Very helpful and responsive staff! Thank you *An update - support is very helpful and attentive. The hands-on assistance is commendable. I recommend this app. Cheers!

JENNEN Shoes
Australia
About 2 years using the app
February 16, 2022

We switched to ReturnGo from another well-known solution. Returngo, unlike other providers, offers, among other things, true multilingualism in the returns portal and in the emails. The integration is easy. The excellent possibility to build clean return flows is worth mentioning. The support is particularly noteworthy. The employees are incredibly friendly, helpful and easy to reach. We are looking forward to further cooperation with ReturnGo!

VIVI MARI
Germany
About 2 years using the app
February 22, 2022

I use this app to manage all returns and exchanges on our store and it works perfectly. I love the features it offers and also the excellent customer service they provide. I strongly recommend this app.

Leonisa Ecuador
Ecuador
About 2 years using the app
April 24, 2023

quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward

TruDiamonds UK
United Kingdom
About 2 years using the app
March 7, 2022

the customer suport is a stand out. highly reccomend this app for anyone looking to enable easy return process for customers.

17 Sundays
Australia
About 2 years using the app
June 3, 2022

Very easy set up! The team are very helpful with any questions we had. It seems they always have team members online to help and answer questions.

RAEF The Label
Australia
About 2 years using the app