Reviews (328)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the returns and exchanges process, enhancing efficiency for both businesses and customers. It features a user-friendly interface for easy management of returns, customizable options, and integration with other services. Merchants appreciate the time savings for customer support teams and the actionable insights from analytics dashboards. The app is also supported by a responsive customer service team, available 24/7, praised for their proactive help in setup and customization. Regular updates and responsiveness to feedback contribute to its continuous improvement, boosting customer satisfaction and efficient return management across multiple Shopify stores.
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they have a good costumer service team and at the moment it seems that they provide a good service. n
Just tested this app and it's awesome! Very intuitive and good customer support! I'll be using this for sure!
Setup was easy, team was very communicative and helpful in answering my questions - overall great experience and very functional!
Great app. It has better features than what we used before. Very helpful and responsive staff! Thank you *An update - support is very helpful and attentive. The hands-on assistance is commendable. I recommend this app. Cheers!
We switched to ReturnGo from another well-known solution. Returngo, unlike other providers, offers, among other things, true multilingualism in the returns portal and in the emails. The integration is easy. The excellent possibility to build clean return flows is worth mentioning. The support is particularly noteworthy. The employees are incredibly friendly, helpful and easy to reach. We are looking forward to further cooperation with ReturnGo!
I use this app to manage all returns and exchanges on our store and it works perfectly. I love the features it offers and also the excellent customer service they provide. I strongly recommend this app.
quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward
the customer suport is a stand out. highly reccomend this app for anyone looking to enable easy return process for customers.
Very easy set up! The team are very helpful with any questions we had. It seems they always have team members online to help and answer questions.
Great functionalities and even better customer service. Best one we had and we tried a few.
Highly recommended!