Reviews (354)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the efficiency of returns and exchanges, noting its ability to maintain sales and enhance customer satisfaction. They praise its user-friendly returns portal, seamless shipping integration, customizable policies, and insightful analytics dashboard. The app's reliability and continuous updates, along with responsive 24/7 support, are also highlighted as key benefits.

July 18, 2024

I have received excellent customer service and onboarding. Turnaround time with customer support and the ability to video chat with their team has been incredibly helpful!

Durnin Farm and Ranch Wear
Canada
10 days using the app
June 3, 2024

Always great Customer Service! Thanks Chris and Ray on chat! Always helpful, super fast! :)

Budgy Smuggler Australia
Australia
3 months using the app
May 31, 2024

Great customer help today as always. Thank you really appreciate your assistance.

Aqua Swim Supplies
United Kingdom
About 1 month using the app
April 10, 2024

Great service

Cala Fashion
Israel
7 months using the app
September 18, 2023

Love the service they order, very clear and easy to use.

Joybees Footwear Canada
Canada
Over 3 years using the app
June 23, 2021

Great app and their customer service is really very professional. They are very responsive! I recommend

Pourprées
France
Over 3 years using the app
May 26, 2021

The best application. No coding needed and it works great with full Shopify integration and best-in-class features like AI. Their customer service is excellent and quick!
Glad the app is adding new features to the platform. ReturnGo has been very helpful and easy to use in solving customer service issues.

LE TRE
Israel
Over 3 years using the app
June 25, 2021

Eyal went above and beyond with helping me set up this app. I was very overwhelmed at first trying to figure everything out, and he helped me with all of my concerns.

Dani-Rae & Company
United States
Over 3 years using the app
Edited June 19, 2022

Amazing product
Great people behind it Top notch Costumer service A must have in any shopify store !

Silk & Salt
United States
Over 3 years using the app
Edited September 16, 2021

Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !

Boutique 1861
Canada
Over 3 years using the app