Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

December 9, 2021

Such a great app for automated returns & the best customer service! They helped me with setup every step of the way.

Antibes Store
About 1 hour using the app
April 7, 2022

Lian helped me get this setup for our returns. It took maybe 10 minutes on a chat and a zoom call. This has been the easiest return system that we tried. Others were very confusing. Thanks again!!

Fire Retardant Shirts.com
United States
About 1 hour using the app
April 2, 2024

Wales Bonner
United Kingdom
2 months using the app
December 6, 2023

Remote Pro
15 days using the app
October 4, 2023

United States
About 1 month using the app