Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, praising its user-friendly interface that simplifies return tracking and initiation. They appreciate the customizable setup that aligns with their brand needs, responsive customer support, and an analytics dashboard that provides valuable insights. The smooth integration with Shopify and a cost-effective pricing structure are also noted benefits.
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The customer service I've experienced is phenomenal! They are so fast and they fix any issues I might run into perfectly!
The App works really well for all around return & exchange cases, also customer service has been wonderful.
Such a great app for automated returns & the best customer service! They helped me with setup every step of the way.
Great comprehensive solution for exchange and return. The customer service is especially great - quick responses, patient and thorough.
Amazing app and amazing customer service from Junessa Olid who is a pleasure to work with. She made this app solution a smooth sailing process with excellent training via a video call. Thank You!
Tapered
ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.
Great product, very flexible, does what it's supposed to do and does it right. Simple to setup.
And absolutely AMAZING, stellar customer support. Very responsive, won't waste your time, gets straight to the point, helpful - turns out if wasn't a problem with the app but a mistake of our staff.
Love the service they order, very clear and easy to use.
Easily the most user & budget friendly return app we have used. Their customer support is A+! Highly recommend.
Junessa helped me get the app integrated quickly. Amazing how much control you have over the process!