Automate Customer Returns
Automate your customer return policy with a branded self-service return portal. Turn refunds into exchange or store credit.
At last, a store-credit solution that integrates into your store. Customers can now use store-credit at checkout with seamless integration.
Generate Return Labels
Generate Automatic return shipping labels. Save time and automate return processing. Integrate with Shippo, Shipstation, UPS, FedEx & more.
About Return & Exchange Portal
ReturnGO’s returns & exchange portal gives your customers the best alternative to return refunds while maximizing your profits.
ReturnGO aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom return management system based on your store policy rules and configuration in under 5 minutes.
Easy Returns & Exchange
We know handling returns and exchanges can be a pain. ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks!
Customized Returns Portal
Our return portal is fully customized to your brand. From the layout, logo, colors, design, and wording on your labels, you'll have a unique and professional return portal in no time.
Configure your Return Policy
Save time and money by tracking and managing all of your return requests in one place.
The ReturnGO store credit system works seamlessly with all Shopify stores, without the need for manual gift cards.
Return Score AI (Optional)
Our smart AI algorithm will create a variety of options for your customers, so they can choose their own preferred alternative to refunds to maximize your profit and LTV.
- Refund to the original payment method
- Return store credit
- One-click exchange
- Refund to Bank Account (IBAN)
- Keep the item - (Powered by ReturnGO AI)
- Ship back later - (Powered by ReturnGO AI)
- Donate item - (Powered by ReturnGO AI)
Hassle-free Returns Process Management
Get up to speed with return management by tracking and managing all your returns and RMA requests in one place. ReturnGO enables you to make sure every return is dealt with efficiently.
Prepaid Shipping Labels
With Prepaid Shipping Labels, you'll be able to make the returns process as seamless as possible for your customers. You can automatically generate return shipping labels or upload them manually.
Shippo, Shipstation UPS, USPS, DHL, FedEx, and many more.
Manage Returns Dashboard
The Manage Returns Dashboard helps you manage returns by providing a streamlined process. You can set up custom reasons and statuses to meet your internal workflow. Notifications are automatically sent to your customers as they move through the different statuses.
How do I get started with ReturnGO?
Setting up ReturnGO is as easy as 1,2,3! You can get your return process set up in under 5 minutes with our easy-to-use system. Not only will you be able to keep track of all your returns, but you'll also be able to automate the process and time and money.
The ReturnGO team is here to help you maximize revenue, customer satisfaction, and Lifetime Value. Reach out to us to learn more about our features.
Pricing 30-day free trial
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Over the Rainbow
Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!
Great app and their customer service is really very professional. They are very responsive! I recommend
타파웨어 코리아 공식 온라인스토어
Our company is using ReturnGo for the Shopify Plus version. The app support team is very proactive and helpful. This app is suitable for our contact center service process.