Automate Returns Management
Automate RMA's & customer return policy with a branded self-service return portal. Turn refunds & Returns into exchange or store credit.
Store Credit Solution
Our store credit solution integrates into your store. Customers can use store credit at checkout with seamless app integration.
Generate Return Labels
Automate return shipping labels & processing with the help of our app integrations: Shippo, Shipstation, UPS, FedEx & more.
About Return & Exchange Portal
ReturnGO’s returns & exchange portal gives your customers the best alternative to return refunds while maximizing your profits.
ReturnGO aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom returns management system based on your store policy rules and configuration.
Easy Returns & Exchange
Handling returns and exchanges can be a pain, ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks!
Customized Returns Portal
Our return portal is fully customized to your brand. From the layout, logo, colors, design, and wording on your labels, you'll have a unique and professional returns portal in no time.
Configure your Return Policy
Save time and money by tracking and managing all of your return requests in one place.
ReturnGO’s store credit system works seamlessly with all stores, without the need for manual gift cards.
Return Score AI (Optional)
Our AI algorithm will create a variety of options for your customers to choose their preferred alternative to refunds to maximize your profit and LTV.
- Refund to the original payment method
- Return store credit
- One-click exchange
- Refund to Bank Account (IBAN, for COD payments)
- Keep the item - (ReturnGO AI)
- Ship back later - (ReturnGO AI)
- Donate item - (ReturnGO AI)
Hassle-free Returns Management
Get up to speed with returns management: Track and manage all your product returns and RMA requests in one place. ReturnGO return manager: Track every product return, product exchange & refund.
Let customers cancel unfulfilled orders themselves. Increase customer satisfaction while reducing time spent on cancel order emails and future returns.
Prepaid Shipping Labels
Center your focus on your customer experience by using Prepaid Shipping Labels to ensure the return order process is as seamless as possible. Generate return labels or upload manually.
Shippo, Shipstation, SendCloud, UPS, USPS, DHL, FedEx, and many more.
Manage Returns Dashboard
With the Manage Returns Dashboard, you can set up custom reasons and statuses to follow the workflow of your store returns. Track and monitor returns while sending out automatic notifications to your customers as they move through the different statuses.
How do I get started with ReturnGO?
Setting up ReturnGO is as easy as 1,2,3! Set up your return center in under 5 minutes with our easy-to-use system. Automate and keep track of all your RMA, Returns & Exchanges today.
Our team is here to help you maximize revenue, customer satisfaction, and Lifetime Value. Reach out to us to learn more.
Pricing 30-day free trial
60 returns included. $0.25 per extra return
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !
ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos
I used this app to reduce our customer service touchpoints on returns & exchanges. The constant updates/development into this app have been incredible to our success.