Retanvo Returns & Exchanges

Retanvo Returns & Exchanges

Pricing
From $28/month. Free trial available.
Rating
0.0 (0 Reviews)

Manage return requests in one place. Offer exchanges or store credit before refunds.

Retanvo helps merchants manage return requests through a self-service portal and guide eligible shoppers toward exchanges or store credit before refunds. Customers can look up orders, choose a reason and requested outcome, upload evidence, and track status. Merchants review requests, apply policy rules, confirm Shopify refunds or store credit, and analyze return reasons to identify products with frequent returns.

Retanvo helps merchants manage return requests through a self-service portal and guide eligible shoppers toward exchanges or store credit before refunds. Customers can look up orders, choose a reason and requested outcome, upload evidence, and track status. Merchants review requests, apply policy rules, confirm Shopify refunds or store credit, and analyze return reasons to identify products with frequent returns. more
  • Create a self-service return portal for customers
  • Review, approve, or decline return requests in one dashboard
  • Analyze return reasons and identify products with frequent returns
  • Customize return notification templates

Languages

English

Categories

Return options

Return management

Pricing

Choose the plan that best fits your business.

Essential

$28 / month

Features

  • 100 return requests/month
  • Self-service returns portal
  • Order lookup and status tracking
  • Manual review workflow

3-day free trial

Growth

$58 / month

or $670/year and save 4%

Features

  • 500 return requests/month
  • Includes Essential features
  • Return reason analysis
  • Exchanges and store credit
  • Product risk insights
  • Policy rules

Pro

$118 / month

or $1,360/year and save 4%

Features

  • 2,000 return requests/month
  • Includes Growth features
  • Advanced product risk insights
  • Variant-level return analysis
  • Product optimization suggestions
  • Priority policy ordering

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
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  • 0% of ratings are 4 stars
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Support

App support provided by ReturnGuard AIReturnGuard AI.

Developer

ReturnGuard AIReturnGuard AI

1672 CECILE AVE SE, ATLANTA, GA, 30316, US

Launched

June 12, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days

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