Return Helper: Return Centre

Return Helper: Return Centre

Pricing
Price: Free
Rating
5.0 (11)
Developer
Return Helper

Streamline Returns through a multi-language Branded Portal and 15+ Local Return Centers

Return Helper is a comprehensive return management solution designed to streamline and optimize the return process and aftermarket activities for retailers. With a focus on meeting the needs of cross-border merchants, we offer seamless integration with over 15 overseas warehouses in countries including the U.S., Canada, U.K., France, Italy, Germany, Poland, Australia, Japan, Malaysia, Singapore, Hong Kong, Taiwan, and China. Our platform also connects with 30 international shipping partners.

Return Helper is a comprehensive return management solution designed to streamline and optimize the return process and aftermarket activities for retailers. With a focus on meeting the needs of cross-border merchants, we offer seamless integration with over 15 overseas warehouses in countries including the U.S., Canada, U.K., France, Italy, Germany, Poland, Australia, Japan, Malaysia, Singapore, Hong Kong, Taiwan, and China. Our platform also connects with 30 international shipping partners. more
  • Customize your returns portal - logo, color, image, and return reasons.
  • Smart rules for specific return outcomes - return windows, non-returnable items,
  • Automate shipping label generation with 30+ carrier integrations.
  • Send emails to customers at each step of the return process in multiple language
  • Local addresses , unboxing within 24H with instant upload of item status&photos

Languages

English, Italian, German, French, Chinese (Simplified), and Japanese

Works with

  • USPS
  • Australia Post
  • Canada Post
  • Japan Post
  • DPD
  • UPS

Reviews (11)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 6, 2024

A great application where you can manage your entire return process at internationally competitive prices. They have an excellent team in support. I definitely recommend

DAD Marketing s.r.o.
Czechia
23 days using the app
October 9, 2023

Seamlessly solved my international customer return processing. Easy to use online portal and attentive account manager. Would recommend if you do not have overseas 3PL and would like to provide a better customer return experience.

MORROW+MINT Int'l
Hong Kong SAR
About 1 year using the app
July 17, 2023

Easy to use, platform is very user friendly, the supporting team are very professional and responsible.

KICKS CREW
United States
6 months using the app
March 21, 2024

Return Helper excels with its seamless functionality, user-friendly interface, transparent pricing, and outstanding customer service. From automated return labels to intuitive navigation, it simplifies return management. With upfront fees and responsive support, it's a must-have for efficient Shopify stores. Solid five stars.

UbiBot Online Store
Hong Kong SAR
3 months using the app
July 4, 2023

Very satisfied with the overseas warehouse service!

I would like to take this opportunity to express my compliments on your overseas warehouse service! Whether it is the accuracy of shipping labels, the efficient operation of the operation center, or the excellent after-sales service, your team has done a great job.

First of all, I really appreciate your professionalism and accuracy in shipping labels. The fact that all packages were delivered on time and that every shipping label was accurate gives me a lot of confidence in your logistics services.

Secondly, I would like to give a special thanks to your operations center team. They handled my orders and inventory management efficiently, ensured that all items were stored safely and properly, and saved me a lot of time and effort in the return and exchange operation process.

Also, I must compliment you on your after-sales service. Every time I had a question or needed help, your customer service team always responded patiently, promptly and provided an effective solution. This attention to detail and customer-first attitude makes me feel very satisfied.

Uniforms World
China
4 months using the app

Support

App support provided by Return Helper.

Developer

Return Helper

Unit 806, 8/F, Data Technology Hub,, Tseung Kwan O Industrial Estate, No.5 Chun Cheong Street, Tseung Kwan O, NT, 852, HK

Launched

July 14, 2022

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