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Find the customers and products behind your refunds, and flag risky patterns before you pay again.
ReturnKey shows you who is behind your refunds and which products they come from. It reads your Shopify refunds and returns, ranks your worst-returning products, and flags customers whose refund patterns deserve a second look, like repeat returners and rapid refunds. It only flags. You decide what to do. Your last 60 days of refunds import at install, so the dashboard starts full on day one.
- Flags chronic returners and rapid repeat refunds for you to review
- Ranks your worst-returning products by actual dollars refunded
- Customer view: refund counts, values and patterns per shopper
- Return and refund trends over 30, 60 and 90 days as data builds
- CSV export of refund and return reports
Languages
English
Categories
Return options
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Last 30 days of refund data
- Top 5 worst-returning products
- Refund and return trends
Standard
$20 / month
Features
- 90-day history, builds after install
- Full ranking of worst-returning products
- Customer return flags
- CSV export of refund reports
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by ReturnKey.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders
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View products
Products, collections
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View orders
All order history for the last 60 days, returns
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