ReturnLab

Branded self-service returns: a portal your buyers love and a dashboard that automates the work.

ReturnLab gives your store a fully branded returns portal so buyers start returns themselves — no email back-and-forth. You manage every request from one dashboard: approve or reject items, auto-generate return shipping labels, and issue store credit or refunds in a few clicks. Set return windows, fees, and policies per store, keep buyers updated automatically, and see which products drive the most returns. Built for Shopify merchants in Romania and the EU.

• Branded buyer return portal — buyers self-serve, no manual emails
• One dashboard to approve, reject, and process returns per item
• Automatic return shipping labels (Sameday, FAN Courier, GLS)