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Automatically turn returns into exchanges and store credit — saving revenue on autopilot.
ReturnPilot helps Shopify merchants stop losing revenue to refunds. It automatically offers customers smarter alternatives — exchanges for wrong sizes, store credit with a bonus for changed minds — and handles everything automatically. A return button is injected into your thank you and order status pages automatically, so customers can start a return without you doing anything. Set your offer rules once, share your portal link, and watch saves roll in on your dashboard.
- Smart save offers — auto-offer exchanges or store credit based on return reason
- Branded return portal — fully customizable with your colors, logo, and copy
- Real discount codes — store credit generates a Shopify code, emailed instantly
- Fraud detection — automatically flags customers with 3+ returns in 30 days
- Analytics dashboard — track save rate, revenue saved, and return trends
Languages
English
Works with
Categories
Automation tasks
Customization
Channels
Workflow automation
Pricing
Free
Free
Features
- Up to 25 returns per month
- Basic Portal
- Email Notifications
- CSV Export
Pro
$15 / month
Features
- Unlimited returns
- Full portal customization
- Email Templates
- Analytics
- Store credit generation
- Discount codes
7-day free trial
Plus
$29 / month
Features
- Everything in Pro
- Plus AI Return Analysis
- Auto-Approve Rules
- Priority Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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Support
App support provided by NexerApps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Orders, discounts
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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