Returni: Returns & Exchanges

Make returns and exchanges easy while keeping more revenue through exchanges and store credit.

Returni manages returns and exchanges from request to resolution. Customers use a branded self-service portal to request an exchange, store credit or refund. Set return windows, reasons, fees and non-returnable items, automate eligible approvals, generate return labels, track return status, restock received items, and see why products are being returned.

• Branded self-service portal for returns, exchanges and store credit
• Encourage exchanges and store credit before offering a refund
• Automate eligible returns using your return rules
• Generate return labels and keep customers updated on return status
• Track return reasons, refunds, exchanges and retained revenue