ReturnSort

ReturnSort

Pricing
From $49/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
ReturnSort

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ReturnSort team queue with case assignment and status controls
  • Dashboard with live return case, policy result, and allowance
  • Versioned return policy and editable return window
  • Team queue with assigned case and status update controls
  • ReturnSort team queue with case assignment and status controls
  • Dashboard with live return case, policy result, and allowance
  • Versioned return policy and editable return window
  • Team queue with assigned case and status update controls
  • Return reports with case totals and in-app service targets

Turn orders into organized return cases. Review policy fit and manage each request in one place.

ReturnSort helps merchant teams record return requests from existing store orders, review explainable policy decisions, attach evidence, and track cases through a status workflow. Optional team tools add rule-based categorization, assignment, and batch updates. Advanced tools add brand-specific policy versions, service reminders, and return trend reports. Merchants handle customer contact and any refund or exchange in their usual systems; ReturnSort does not send messages or issue refunds.

ReturnSort helps merchant teams record return requests from existing store orders, review explainable policy decisions, attach evidence, and track cases through a status workflow. Optional team tools add rule-based categorization, assignment, and batch updates. Advanced tools add brand-specific policy versions, service reminders, and return trend reports. Merchants handle customer contact and any refund or exchange in their usual systems; ReturnSort does not send messages or issue refunds. more
  • Create return cases from existing order items and attach evidence.
  • Review policy decisions with versioned return windows.
  • Assign cases in a team queue; review service reminders and trends.

Languages

English

Categories

Return management

Pricing

Choose the plan that best fits your business.

Starter

$49 / month

Features

  • 150 cases per 30-day billing window
  • 10 cases in eligible 3-day trial
  • Order-based intake and policy review
  • Up to 3 evidence files, 5 MB each
  • CSV export; no automatic refunds
  • Single-brand policy; no team queue

3-day free trial

Growth

$69 / month

or $690/year and save 17%

Features

  • 600 cases per anchored monthly window
  • Monthly or annual billing; no trial
  • Rule-based case categorization
  • Team assignment and bulk status updates
  • Evidence, policy review and CSV export
  • Single-brand; no Pro service reports

Pro

$149 / month

or $1,490/year and save 17%

Features

  • 2,000 cases per anchored monthly window
  • Monthly or annual billing; no trial
  • All Growth assignment and bulk tools
  • Brand-specific versioned policies
  • Service targets and in-app reminders
  • Return reason and weekly trend reports
  • CSV export; no automatic refunds

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by ReturnSort.

Resources

Developer

ReturnSort

150 North State Street, Concord, NH, 03301, US

Launched

September 28, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Orders

  • View orders

    All order history for the last 60 days

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