ReturnZap ‑ Returns Management

ReturnZap ‑ Returns Management

From $8.95/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 25, 2016

Languages

English, French, and German

Integrates with

EasyPost, UPS, Royal Mail, Canada Post, Sendcloud, Australia Post

Automate returns with shipping labels and an embedded portal. Save time and delight customers.

All in one returns management solution with no per return fees. Automate RMAs and return labels with an embedded portal. Offer prepaid return labels or allow your customers to purchase return labels directly from the portal. Carriers include UPS, USPS, FedEx, Royal Mail, Canada Post, Australia Post and dozens more. Keep your customers updated with email notifications and alerts. Create return rules that match your return policy and automate communication to your customers.

All in one returns management solution with no per return fees. Automate RMAs and return labels with an embedded portal. Offer prepaid return labels or allow your customers to purchase return labels directly from the portal. Carriers include UPS, USPS, FedEx, Royal Mail, Canada Post, Australia Post and dozens more. Keep your customers updated with email notifications and alerts. Create return rules that match your return policy and automate communication to your customers. more
  • Multiple ways to create return labels - offer free returns, or charge for them
  • Embedded order lookup portal for self-service customer returns and RMAs
  • Return rules logic to customize your return policy to suit your business
  • Return labels from shipping carriers in the US, Canada, Australia, UK and Europe
  • Manage returns to multiple vendor addresses for drop ship returns

Pricing

14-day free trial

Basic Plan

$8.95/month

  • No limits or volume caps
  • Approval Workflow
  • Custom Returns Policies
  • Embed Returns Portal
  • Email Notifications
  • Customer Paid Labels

Standard Plan

$29.95/month

  • Everything from Basic, plus:
  • Pre-paid labels
  • Carrier integrations
  • Custom Rules and routing
  • Add multiple warehouses
  • International returns

Pro Plan

$69.95/month

  • Everything from Standard, plus:
  • Priority support
  • API access
  • Automated tagging
  • Workflow automation
  • Holiday return windows
  • Trade In Portal

Basic Plan

$8.95/month

  • No limits or volume caps
  • Approval Workflow
  • Custom Returns Policies
  • Embed Returns Portal
  • Email Notifications
  • Customer Paid Labels

Standard Plan

$29.95/month

  • Everything from Basic, plus:
  • Pre-paid labels
  • Carrier integrations
  • Custom Rules and routing
  • Add multiple warehouses
  • International returns

Pro Plan

$69.95/month

  • Everything from Standard, plus:
  • Priority support
  • API access
  • Automated tagging
  • Workflow automation
  • Holiday return windows
  • Trade In Portal

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

42 reviews

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 23, 2023

I only have good things to say about this app and it's team!
After shopping around it was clear that Return Zap was the best choice for us as a large drop shipping store with multiple vendors.
The app is easy to use and has all the features we need to automate our returns to multiple warehouses using multiple rules and return options.
Better still has been David's customer service! He has answered all of my questions quickly and even added features to the app to help meet our needs.
I definitely recommend ReturnZap!

Perfect Push Presents
Australia
Time spent using app: 1 day
April 11, 2023

David and the team are wonderfully receptive to adding new features and tweaking the app to our needs. Can't recommend this app more!

Beyond Retro
United Kingdom
Time spent using app: About 2 months
March 27, 2023

David was awesome to work with getting it set up. It fits well with our work flows and is easy for the team to use

CT SOUNDS
United States
Time spent using app: 13 days

About this app

Launched

May 25, 2016

Languages

English, French, and German

Integrates with

EasyPost, UPS, Royal Mail, Canada Post, Sendcloud, Australia Post

Built by ReturnZap

About ReturnZap

5.0 average rating

7 years building apps for the Shopify App Store

Support

Send a message

support@returnzap.com

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