ReturnZap Returns & Exchanges

ReturnZap has vastly improved the return experience for our customers, with comms sent at every stage of the return process. The team offers great customer support and are also very open to feedback for the best app experience.

I reached out to customer support, they were prompt and quick with providing a solution. Thank you for that!

I recommend this app. It's easy to use and the customer service is great. They are open to make any update to improve the app based on our feedback.

This app helped our CS team a lot and cut down hours wasted on returns by a ton. Easy to setup. When we had issues with the application, reached out to support and got them fixed.

We searched for a return app for months until we found ReturnZap, it works wonders for us. Even better now it allows customers to upload images of their retunes!

David was extremely pleasant and quick with assistance. He was a pleasure to deal with!

If you're looking for an app that can help streamline your returns process, I'd definitely recommend giving ReturnZap a try. I think I must have downloaded at least 5 apps to properly road test - including some far (far!) pricier options - and this was the best one for us by far. In my search for a returns app, I found that there really wasn't much choice for UK Shopify sites... i.e. the carriers ...

Anthony has been super responsive and easy to work with.
This solution is miles better than other options in the App Store. The ability for the customer to automatically print a return label is key. Finally our store has a returns solution on par with other large (non-shopify) sites.

Great app. It is exactly the solution we needed to process our customer's returns. And the support from David is outstanding. Highly recommended App for any E-commerce business.

Company has great customer service.

ReturnZap is fantastic - it has all functionality you would expect from an automated returns portal and ensures a quick and efficient experience for our customers.

David is so helpful and fixes any issues or bugs we have in no time! 5/5 stars!