ReturnZap Returns & Exchanges

Amazing app ! I love the prepaid shipping label functionality both available in the US and in Europe. From my market research, it's one of the only apps that can do that.

Their support is also amazing. David did a tremendous job to solve an technical issue I faced

Easy to use, great features and customer support is quick and helpful. Would recommend.

I can't say enough about this app!!! It has been an immense asset in organizing and automating our returns process. We have a nice clean portal that assists our customers and provides all the necessary information for our team. There has been an amazing evolution with this app since we first started using it in October 2021. We are so grateful for the support of the developer and the willingness to provide updates according to our needs. Such an amazing cost effective product!!!

The app developers are great and will work with you to customize your returns process with their app. I highly recommend.

David and the team are wonderfully receptive to adding new features and tweaking the app to our needs. Can't recommend this app more!

Return Zap was the perfect fit for what we needed! The team was great to work with and was able to assist us in customizing our platform to enhance our customer experience. I highly recommend this app and its team to enhance your returns process. It is such a value-add to work with the developers firsthand, troubleshoot, and ask questions when needed!

Their customer service is very fast. Even we cancelled the service and request refund, they are willing to reply and refund to us.

The app helps a lot with the volume of returns we have in the company and in a simple way. Customer service responds quickly too and it is very useful.

We've been using Returnzap for a few months now, and our experience has been exceptionally positive. Despite trying various return management solutions in the past, Returnzap is the only one that fully aligns with our requirements. Beyond its core features as a return portal, we've found immense value in its seamless store portal integration and translation capabilities, especially for handling return reasons and notifications.

What truly sets Returnzap apart is their outstanding customer support and development team. Right from the beginning, they've been attentive, eager to understand our unique needs. Their commitment to customer satisfaction is unparalleled. Whenever I've had a query or needed assistance, their team has been hyper-responsive, providing quick and effective solutions and developments—all while meeting their promises regarding release and development deadlines.

I want to extend my sincere thanks to David and the entire Returnzap team. Keep up the fantastic work!

Very good customer service from David, friendly and quick to reply, had no issue making a colour alteration to the app to fit within my stores design - so far all is good! Thanks :)