ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Reviews (84)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 28, 2023

After researching many shopify return platforms we chose ReturnZap.
And, we are very happy that we did.
It is easy to set up; they thought of everything.
It is also very easy for the customer to use.
Plus, their customer service cannot be beat!!!

StepInElegance
United States
10 days using the app
March 28, 2016

Amazing app! It has saved me so much time as the sole shop owner. Having the pre-paid shipping labels really cuts down the amount of time needed to deal with support emails. Customers are familiar with the workflow since it is similar to the way Amazon does returns. Support is top notch too.

Switchplate
Malaysia
7 days using the app
February 12, 2023

This app is fantastic and it is going to make life so much easier for exchanges & returns. David has been a great help with any questions I have had and has been extremely quick to respond. Highly recommend!

The Terry Australia
Australia
7 days using the app
March 6, 2023

We were looking to improve our returns system and this app was perfect for the change that we needed!

Also the customer service with David was amazing!!

Junees
United States
6 days using the app
November 23, 2022

Recommended. The app's very responsive customer service team went above and beyond to help. Thank you!

SOPHIE ZAMEL
Australia
3 days using the app
August 4, 2022

We have recently installed the app after testing different app options. The app is user friendly and exactly what we are after. The support is INCREDIBLE - changes have been made where requested and they have been happy to jump on a call when I have questions. Thank you David and the team.

Eagle Six Gear
United States
3 days using the app
May 29, 2023

Another wonderful experience with David. This is my second website with ReturnZap. I highly recommend this App.

billytshop
United States
3 days using the app
November 13, 2023

Phenomenal customer service, easy to set up, works brilliantly. Highly recommend:)

Snugel
United Kingdom
1 day using the app
May 29, 2023

David is the absolute BEST. I've shopped and tried 5 other apps; Returnzap was by far the most efficient and user-friendly app.

washlabshop
United States
1 day using the app
October 3, 2022

I downloaded more than 10 apps before finding ReturnZap. Even most established apps with a fancy UI cannot do basic things like customize the return flow based on product attributes or customer id or let you add multiple warehouses. ReturnZap can. Plus it's easy to get support and customize it. Highly recommended.

EasyTot
United States
1 day using the app