ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

Pricing
From $29.95/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (83)
Developer
ReturnZap

Optimize returns, exchanges, credit, and labels. Advanced return features help lower refund rates.

ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support.

ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. more
  • Reduce refunds with advanced exchange for any product, even at different prices
  • Enforce custom return policies. Auto-approve or review each return request.
  • Issue store credit - gift cards and account credit, with optional bonus credit
  • Automate return labels from carriers in the US, Canada, Australia, UK, and EU
  • Save money with no fees per return and no cap on returns or exchanges
Highlights
Use directly in Shopify admin

Languages

English, French, and German

Works with

EasyPost, Royal Mail, Sendcloud, Shippo, USPS, ShipHero

Return options

Automated refunds, Manual refunds, Exchanges, Replacements, QR codes, Gift cards, Store credit, Discount code

Return management

Automated approvals, Return portal, Custom policies, Non-returnable items, Return windows, Return reasons, Multi-language, Shipping labels, Return tracking, Email notifications, Custom branding, Refund management, Stock updates, Customer blocklists, Analytics

Pricing

Standard Plan

$29.95 / month

  • No limits or volume caps
  • Manual or Automated Approval
  • Create Shipping Labels
  • Return for Refund
  • One Click Refund / Restock
  • Advanced rules

14-day free trial

Pro Plan

$69.95 / month

  • No limits or volume caps
  • Full catalog exchange (same price)
  • Return for store credit
  • Stripe integration
  • Cross border returns
  • QR code returns

14-day free trial

Plus Plan

$179.95 / month

  • No limits or volume caps
  • Full refund automation
  • Advanced exchange, at any price
  • API and webhooks
  • Warehouse tools
  • Custom integrations

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (83)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 17, 2024

ReturnZap works wonderfully, and the support is next-level. Whenever we have had a question, or a need (including customization), ReturnZap has been on top of it immediately. We have used other platforms, and are happy to have found ReturnZap. Highly recommended.

Lowbrow Customs
United States
12 months using the app
August 16, 2024

We've had an excellent experience using the ReturnZap Returns and Exchanges app for our Shopify store. The app is user-friendly and provides a reliable return feature that has greatly streamlined our return process. It's a must-have for any company looking to offer a seamless return experience for their customers.

What truly sets ReturnZap apart is their exceptional customer support. The team is incredibly responsive and always ready to assist with any questions or issues. We're very satisfied with the service and would highly recommend this app to other Shopify merchants.

Theralogix Canada
Canada
Over 1 year using the app
September 10, 2024

Great app and excellent support

Alton of Sweden
Sweden
12 months using the app
September 11, 2024

The team at ReturnZap went above and beyond to make sure the app met our needs. I'd highly recommend this app for anyone looking for a solid return solution.

Two Step Performance
United States
3 months using the app
August 21, 2024

I Love ReturnZap! The process to set up was not bad at all since the owner David was very quick to respond to any questions I had. A wonderful app to have for your small business to make returns more seamless and professional looking!

Milk and Sand
United States
4 months using the app

Support

ReturnZap can answer any questions you have about ReturnZap Returns & Exchanges.

Developer

ReturnZap

1954 Airport Rd, Unit #536, Atlanta, GA, 30341, US

Launched

May 25, 2016 · Changelog

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