Revamp CRM – Ecommerce Plugins for Online Stores

All Apps / Customer service / Revamp CRM

Get
Price: $12.00 – $19.00 / month Free Trial: 14 days More info

eCommerce CRM with 40+ filters to segment your customers in minutes, including Shopping Behavior. See their orders history including items purchased, add notes and files, assign tasks to team members or leave them unassigned for the taking.
eCommerce Analytics, including Sales & lost revenue reports, Products Analytics, Analyzing Customer Value (RFM report), Sales channels and Ad campaigns Analysis
Personalized & Automated Email Marketing, helping you reach your cart abandoners, win-back inactive customers, collect product reviews and increase friend referrals

Imperative eCommerce CRM, powerful analytics, and personalized email marketing

eCommerce CRM:

Tight integration and automatic sync with Shopify, Freshdesk, Zendesk, FreshBooks, Harvest and G Suite.

Pre-built segments and 40+ criteria to segment your customer based on their purchase behavior, then easily export them.

Get a real-time 360 degrees view of your customers, directly through contact profile.

Tag contacts with words that help you keep your database organized and your messages relevant.

Track emails, tickets, orders and more in one view and start up-selling and cross-selling immediately.

Works from Gmail as well: check our Gmail Chrome extension here.

Live chat: tight integration with Zopim, to automatically sync your contacts with offline messages and chats from Zopim.

Automate Common Tasks: tagging, adding notes, sending emails and more

Wholesale: use the visual sales pipeline to easily track your wholesale deals.

Award winning: won Expert's choice 2016, Best free trial and Great user experience awards from FinancesOnline.

eCommerce Analytics:

In-depth analysis and breakdown of your revenue & lost revenue (e.g. abandon carts, cancelled orders).

Find your best customers (RFM and more).

Sales channels and Ad campaigns Analysis.

eCommerce Email Marketing:

Personalize and send timely automated email marketing campaigns

Cross-sell and up-sell with powerful Product Recommendations

Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.

An Automation workflow allows you to create a series of emails (or steps) that are sent to your customers based on the trigger criteria and schedule you set.

For example, automatically send emails to customers after they buy specific products and ask for a review or suggest other products they may like. Or create a campaign to target those who spent more than say $200.

Getting Started is Easy

Connect your store in a minute.
Use our valuable Analytics and insights to analyze shopping trends of different Segments.
Customers will immediately be segmented based on their shopping behavior.
Segments will remain up to date in real-time so you're always looking at the right set of customers.
Export segments with one click to CSV, or directly sync with popular email marketing providers like Mailchimp.
Pre-built campaigns and automations, whether it’s Abandoned Carts or Welcome New Customers Automation, you will be able to use our awesome email templates and send it immediately.

Details on pricing

Shopify integration with Revamp CRM is completely free, but Revamp CRM offers 2 monthly plans:

eCommerce Plus: $12/month per user for contact management, sales management and eCommerce CRM

eCommerce Pro: $19/month per user, add Email Marketing & 5000 email credits

How to Set Up Your Free Account

Just visit our website to sign up for a free trial account (14 days).

Revamp CRM reviews

5 reviews

BEWARE!!

We were looking for a reliable CRM system, BUT we never even got to trial the app properly as there was too many problems and bugs and the customer service is terrible and non existant (apart from snotty mails).
Since deleting the app we are getting 10 mails per hour and we have requested to be removed from their list but no reply and the harassment continues (no surprise).

Flirties posted July 15, 2017 10:23am

I am currently in a trial period and i will definitely be getting the paid version. I really wanted a CRM that works with my shopify customers and their purchases. I am able to target people based one what they purchased and i can see an overview of my client's history. It really is a good blend of a CRM and Newsletter system.

With anything new, there are plenty of questions. I had the pleasure to work with Marina with their support team. She was there with live chat and was able to quickly answer my questions.

If you are a Shopify driven business on a budget, this product is a great solution!

Wildmant posted May 9, 2017 4:02pm

Disappointed to have to rate this app one star but when I hooked up the Mailchimp integration (in addition to my store) it duplicated all the contacts from the Mailchimp list, making the application worthless. When I reached out for help, no response. I wish Shopify would do a better job of screening these app developers. Can't use apps that are not adequately supported. It is a shame because the app looks like it is quite robust for the investment.

Your Bag Tag posted March 31, 2017 10:40am

Very good support team and quick service reaction. Easy to use. Thank you!

Rb Vms Shop posted March 27, 2017 7:45pm

Great CRM but had lots of trouble using on the Mac. Outdated interface and glitches made it unusable with multiple browsers. Did email support only to get an automated response then no reply back.

Sun City Candle posted August 31, 2016 11:39am

Get

Price	$12.00 – $19.00 / month
Revamp CRM for Shopify is a free application that connects your Shopify store to your Revamp CRM account. Check features here, Start at $12 monthly fee.
Free Trial	14 days