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Revamp CRM

Revamp CRM

Developed by Revamp

4 reviews
Price: Custom Free Trial: 30 days More info
  • Real-time Store Analytics
  • Segments Based on Shopping Behaviour e.g. New Customers, Customers with Abandoned Carts, Inactive Customers And Loyal Customers
  • Personalized & Automated Email Marketing, helping you reach your cart abandoners, win-back inactive customers, collect product reviews and increase friend referrals

Store Analytics + Segmentation + Automated email marketing + CRM

  • Analytics: in-depth analysis of your sales & abandon carts.
  • Segmentation: ready-to-use segment ideas and 20+ criteria to segment your customer based on their purchase behavior.
  • Automated email marketing: Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.
  • CRM: Your contact profile gives you real-time 360 degrees view of your customers. You can track emails, tickets, orders and more in one view and start up-selling and cross-selling immediately.
  • Also:

  • Wholesale: use the visual sales pipeline to easily track your wholesale deals.
  • Live chat: tight integration with Zopim, to automatically sync your contacts with offline messages and chats from Zopim.
  • Works from Gmail as well: check our Gmail Chrome extension here.
  • Award winning: won Expert's choice 2016, Best free trial and Great user experience awards from FinancesOnline.

  • Getting Started is Easy

  • Connect your store in a minute.
  • Customers will immediately be segmented based on their shopping behavior.
  • Segments will remain up to date in real-time so you're always looking at the right set of customers.
  • Export segments with one click to CSV, or directly sync with popular email marketing providers like Mailchimp.
  • Best Practices Marketing Automation available, whether it’s Abandoned Carts or Welcome New Customers Automation, you will be able to use our awesome email templates and send it immediately.
  • Use our valuable Analytics and insights such as AOV and other statistics to analyze shopping trends of different Segments.
  • Sync all your data to Revamp CRM

    As your customers buy, we automatically sync all your customers, orders and products to Revamp CRM, in real-time.

    1) Dynamically segment your customers based on shopping behavior

    Ready-made Segments or create your own:

  • New Customers
  • Abandoned Cart Customers
  • InActive Customers
  • Repeated customers
  • Top Spenders by Value or by Order count
  • We also give you easy way to create your own segments using different conditions and filters.

    2) Send a Newsletter or start a Marketing Automation

    Use our read-made newsletters and Automations combined with our email templates, to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.

  • Welcome series
  • Abandoned Cart recovery
  • Post purchase Follow-up
  • Cancelled Order Follow-up
  • Win back Inactive Customers
  • Top Customers Reward
  • Refer a Friends
  • And more!
  • An Automation workflow allows you to create a series of emails (or steps) that are sent to your customers based on the trigger criteria and schedule you set. For example, automatically send emails to customers after they buy specific products and ask for a review or suggest other products they may like. Or create a campaign to target those who spent more than say $200.

    3) CRM Features

    • Tag contacts with words that help you keep your database organized and your messages relevant.
    • We integrate with Freshdesk & Zendesk to keep your helpdesk inside your CRM.
    • Automatically track email conversations back to RevampCRM So You're never asking "Where Did I Put That Email?”
    • RevampCRM integrates with popular tools And Services (20+ services) to help you be more productive.

    4) Analytics: Sync all your data to Revamp CRM

    As your customers buy, we automatically sync all your customers, orders and products to Revamp CRM, in real-time
  • Total Sales and Total Orders in different periods of time.
  • Repeated Customers and New Customers Reports
  • AOV (Average Order Value)
  • Abandoned Carts #, Revenue & Rate
  • Top Products by Revenue
  • Top Sales Channels by Revenue
  • And more!
  • 5) Get your Customer Service Tickets in one place

    Sync your Zendesk or Freshdesk tickets to Revamp CRM, to respective customers and be able to further segment your customers based on outstanding tickets or whatever ticket status that fits your business model.

    Details on pricing

    Shopify integration with RevampCRM is completely free, but RevampCRM account charges a monthly fee ($19/month, or $16 if paid annually) for the service, per user.

    How to Set Up Your Free Account

    Just visit our website to sign up for a free trial account (30 days).

    Revamp CRM reviews

    4 reviews
    1. 5 stars (1 review)
    2. 4 stars (1 review)
    3. 3 stars (1 review)
    4. 2 stars (0 reviews)
    5. 1 star (1 review)

    I am currently in a trial period and i will definitely be getting the paid version. I really wanted a CRM that works with my shopify customers and their purchases. I am able to target people based one what they purchased and i can see an overview of my client's history. It really is a good blend of a CRM and Newsletter system.

    With anything new, there are plenty of questions. I had the pleasure to work with Marina with their support team. She was there with live chat and was able to quickly answer my questions.

    If you are a Shopify driven business on a budget, this product is a great solution!


    Disappointed to have to rate this app one star but when I hooked up the Mailchimp integration (in addition to my store) it duplicated all the contacts from the Mailchimp list, making the application worthless. When I reached out for help, no response. I wish Shopify would do a better job of screening these app developers. Can't use apps that are not adequately supported. It is a shame because the app looks like it is quite robust for the investment.


    Very good support team and quick service reaction. Easy to use. Thank you!


    Great CRM but had lots of trouble using on the Mac. Outdated interface and glitches made it unusable with multiple browsers. Did email support only to get an automated response then no reply back.


    Revamp CRM for Shopify is a free application that connects your Shopify store to your Revamp CRM account. Check features here, Start at $9 monthly fee.

    30 days


    Revamp CRM (Trial or Paid )

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