Marketing | Customer service
Revamp CRM ‑ Sales & Marketing

Revamp CRM ‑ Sales & Marketing

by Revamp

Sales team follow-up and marketing analytics & segmentation

2.3 of 5 stars(10 reviews)
$19/month. 14-day free trial.
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Track Customers

Real-time sync from Shopify. Track deduplicated customers profiles, tasks, emails, opportunities, notes and orders, RFM & next order date

Marketing Analytics & Segments

Automated RFM segments. Analytics per sales channel, campaign, discount, or any custom segment, then export to any marketing app.

Sales Followup

Sales dashboards & Follow-up based on last contacted date, last order date, next order date. Track orders & opportunities per salesrep

About Revamp CRM ‑ Sales & Marketing

Track Customers Profiles (Full B2B & B2C eCommerce CRM):

  • Real-time sync from Shopify and integration with 80+ data sources, you get 360 degrees view of your customers, and have a central place for their orders, tasks, emails, opportunities and notes directly under their profile.
  • Send and receive emails from the CRM.
  • Fix & merge duplicate records.
  • Two-way Tag sync with Shopify.
  • Integration with Zapier

Marketing Analytics & Segments for Marketing Managers

  • In-depth analysis and breakdown of your revenue per Sales channels and Ad campaigns Analysis.
  • Revenue generating segments e.g. loyal, recent, inactive, one-time, bought a product or a category, has a tag.
  • Create your own segment using 60+ criteria to segment your customer based on their purchase behavior, then easily tag them, send these tags back to Shopify, or export them to popular marketing apps e.g. MailChimp, ActiveCampaign.

Sales followup for Sales Managers

  • Improve repeated customers rate and empower your Sales reps
  • Manage your sales team performance & follow-up tasks. Assign them customers, and different roles & permissions.
  • Reduce manual tasks by filling the gaps between processes that power your business
  • Automate Common Tasks: tagging, adding notes, sending emails and more
  • An Automation workflow allows you to create a series of steps that are sent to your customers based on the trigger criteria and schedule you set.
  • For example, automatically tag customers after they buy specific products orthose who spent more than say $200.

Award winning product

  • Great reviews on Capterra, G2Crowd, SoftwareAdvice, FinancesOnline, Crozdesk and fitsmallbusiness
  • Contact us at help@revampcrm.com and we will be glad to help and provide one-on-one demo
  • Award winning: won Expert's choice, Best free trial and Great user experience awards from FinancesOnline.

Book a demo

  • Through our website > Book a demo (in the top bar)
  • Contact us at help@revampcrm.com and we will be glad to help and provide one-on-one demo

Integrates with

  • wufoo,
  • zapier,
  • mailchimp,
  • activecampaign,
  • cin7

Media gallery

  • Customers
  • 360 Customer Profile with Orders
  • Easily Group Customers like a Pro
  • Instant Search & Quick Actions
  • Manage your follow-up Tasks
  • Tag-based Segments
  • People
  • Tasks
  • Menu
  • Contact Profile

Support

Pricing 14-day free trial

See all pricing options

Pro

$19/month

  • Real-time sync with Shopify
  • Track Customers & Sales reps
  • Segmentation & Analytics
  • 80+ Integrations
  • Pricing per user

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

2.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    20% of ratings are 5 stars
    (2)
  • 4 of 5 stars
    20% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    10% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    20% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    30% of ratings are 1 stars
    (3)
View all 10 reviews

Most recent reviews

Harrington Wear

Rating
1 of 5 stars
Posted
December 14, 2020

The plan for this app is very confusing, first its say free plan available then its say 14 days trial version,

Developer reply

December 14, 2020

Thank you for you review. The app offer 14 days free trial, to give you the chance to try the premium features, no credit card required. You can downgrade at anytime to a free plan. We would be happy to resolve any questions and/or comments you have at help@revampcrm.com

Brightcore Nutrition

Rating
2 of 5 stars
Posted
October 29, 2020

Software seems good for what I was looking for but customer support is horrendous. Only available via email with same cookie cutter response to schedule a demo to go over questions. I booked a demo 3 times at a specific timeslot and no one from the revamp team contacted me to do the demo. I have officially given up trying to use them.

Developer reply

October 29, 2020

Thank you for your review. We're very sorry to hear that. The matter has been escalated to our CEO, and we kindly ask you to give us a chance to serve you better.

Cross Healthcare Services SCM

Rating
2 of 5 stars
Last edited
October 29, 2020

For a B2B wholesale store it has potential. The support is terrible. Do not try ot contact them through the in app chat as they suggest. Your fastest route will be where your app admin page is. Click on the link associated with support there and hopefully the response times are sooner. The plus to that is shopify is aware that you asked for support and they are pressed to respond in a reasonable amount of time. Their contact import feature is not a smooth process when imported via CSV file. This is tough because importing contacts is critical and if you input wrong you can spend hours removing! It turns into a nightmare

View all reviews