Revamp CRM

Analytics + Segmentation + Automated email marketing + CRM

Analytics: in-depth analysis of your sales & abandon carts.

Segmentation: ready-to-use segment ideas and 20+ criteria to segment your customer based on their purchase behavior.

Automated email marketing: Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.

CRM: Your contact profile gives you real-time 360 degrees view of your customers. You can track emails, tickets, orders and more in one view and start up-selling and cross-selling immediately.

Also:

Wholesale: use the visual sales pipeline to easily track your wholesale deals.

Live chat: tight integration with Zopim, to automatically sync your contacts with offline messages and chats from Zopim.

Works from Gmail as well: check our Gmail Chrome extension here.

Award winning: won Expert's choice 2016, Best free trial and Great user experience awards from FinancesOnline.

Getting Started is Easy

Connect your store in a minute.

Customers will immediately be segmented based on their shopping behavior.

Segments will remain up to date in real-time so you're always looking at the right set of customers.

Export segments with one click to CSV, or directly sync with popular email marketing providers like Mailchimp.

Best Practices Marketing Automation available, whether it’s Abandoned Carts or Welcome New Customers Automation, you will be able to use our awesome email templates and send it immediately.

Use our valuable Analytics and insights such as AOV and other statistics to analyze shopping trends of different Segments.

Sync all your data to Revamp CRM

As your customers buy, we automatically sync all your customers, orders and products to Revamp CRM, in real-time.

1) Dynamically segment your customers based on behavior

Once you connect your store, we will immediately segment your customers into different pre-built segments:

Pre-built Segments:

New Customers

Abandon Customers (Signed up but did not order)

InActive Customers

Ordered Once in the past 6 months

Repeat customers

Top Spenders by Value or by Order count

Coupon Clippers

We also give you easy way to create your own segments using different conditions and filters:

Segmentation Options and filters:

By Category:

Has Purchased: Customers who have purchased a product from a specific category in your store.

By Product:

APC (Average Products Count) per Order: Customers who purchase a certain number of products per order, on average.

Has Purchased: Customers who have purchased a particular product, or products, from your store.

Has Purchased Any Product: Customers who have purchased or not purchased anything from your store.

Has Tags: Customers who have purchased a product with a specific tag from your store.

By Order:

Amount Spent: Customers who purchased a specific total amount in your store.

Amount Spent on a Single Order: Customers who purchased a specific amount in a single order.

AOV (Average Order Value): Based on the average amount spent per order.

Has a Coupon: if the order has a specific coupon code.

Has Any Coupon: if the order has any coupon.

Total Number of Orders: Customers who have made a certain number orders.

Number of Products Ordered: Customers who have made a certain of number orders.

By Customer/Contact:

City

Country

Has Tags

Has Tickets

Signed Up Date

Combine Segmentation Criteria:
The purchase activity can be used in conjunction with other segmenting criteria in your account to target specific groups of customers. You could combine purchase history with customers ratings and send to your most loyal customers who recently spent a large amount of money.

2) Marketing Automation

Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.

Welcome series

Abandoned Cart recovery

Post purchase Follow-up

Cancelled Order Follow-up

Win back Inactive Customers

Top Customers Reward

Refer a Friends

And more!

Define as many Automation workflows as you need, on whatever the segment you like. An Automation workflow allows you to create a series of emails (or steps) that are sent to your customers based on the trigger criteria and schedule you set. For example, automatically send emails to customers after they buy specific products and ask for a review or suggest other products they may like. Or create a campaign to target those who spent more than say $200.

3) CRM Features

• Revamp CRM is a CRM tailored for Shopify Store Owners.
  
• Our Intuitive, User-friendly and modern Dashboard will make you enjoy every minute of Selling.
  
• Tag contacts with words that help you keep your database organized and your messages relevant.
  
• Prioritize your day and stay on top of key To-Do's with our tasks management tool And built-in-Calendar.
  
• Get a 360 Degree View Of your business and sales performance With Our Sales Reports that every Sales Leader needs.
  
• We Give You 3 Efficient Views Of Your Deals And A Super Easy Way To Move Them Forward, You Can Simply Drag And Drop.
  
• Automatically track email conversations back to RevampCRM So You're never asking "Where Did I Put That Email?”
  
• RevampCRM integrates with popular tools And Services (20+ services) to help you be more productive.

4) Analytics: Sync all your data to Revamp CRM

As your customers buy, we automatically sync all your customers, orders and products to Revamp CRM, in real-time

Total Sales and Total Orders in different periods of time.

Repeated Customers and New Customers Reports

AOV (Average Order Value)

Abandoned Carts #, Revenue & Rate

Top Products by Revenue

Top Sales Channels by Revenue

And more!

Get your Customer Service Tickets in one place

Sync your Zendesk or Freshdesk tickets to Revamp CRM, to respective customers and be able to further segment your customers based on outstanding tickets or whatever ticket status that fits your business model.

Details on pricing

Shopify integration with RevampCRM is completely free, but RevampCRM charges a monthly fee ($19/month, or $16 if paid annually) for the service, per user.

How to Set Up Your Free Account

Just visit our website to sign up for a free trial account (30 days).