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Collect more reviews via WhatsApp/SMS/Email. AI responds and analyzes each feedback
Review Collect boosts your Shopify store's customer feedback via a revolutionary SMS-based approach. It simplifies collecting reviews by directly engaging customers after their purchase, significantly increasing response rates. This tool enables proactive management of negative feedback, ensuring customer satisfaction. Its multiplatform capability enhances your store's presence on platforms like Trustpilot and Google, boosting your overall rating. With an easy-to-use interface and personalized.
- Automatic review collection via WhatsApp, SMS and Email after every order
- All your reviews (Google, Trustpilot, etc.) in one centralized dashboard
- AI analysis of each feedback with concrete improvement recommendations
- Automatic AI responses on Google and Trustpilot aligned with your brand tone
- Native integration with Gorgias, Zendesk and Klaviyo for support & upsell
Languages
English and French
Works with
- GoogleMyBusiness
- Gorgias
- Klavyio
- TrustPilot
- Zendesk
Categories
Display options
Ways to collect reviews
Reviews (22)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Très bonne expérience avec Review Collect depuis sa mise en place. L’outil est simple d’utilisation, intuitif et nous a permis d’augmenter significativement notre volume d’avis.
L’accompagnement est également un vrai point fort : l’équipe est disponible, réactive et toujours à l’écoute pour optimiser les performances de collecte !
We've been using Review Collect for a couple of months now. On boarding was simple and the results have been great so far. It's enabling us to effectively keep multiple review platforms up to date in one place. Good stuff!
L'application est très simple à installer, avec une interface utilisateur intuitive. Nous avons obtenu les premiers résultats dès les trois premiers jours. De plus, cette application a apporté de véritables avantages à notre service après-vente, lui permettant d'être réactif et efficace, tout en lui permettant d'anticiper au mieux les besoins et de gérer les urgences.
Support
App support provided by Scaly.
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