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August 2, 2023
I enabled a banner after designing it but it does not display after clicking enable. Seems simple enough to setup and activate but unfortunately it doesn't work.
Kiwi Sandals
United States
About 22 hours using the app
Saccolabs replied
January 25, 2026
Hi Kiwi Sandals, I’m very sorry to hear the banner isn't appearing on your site. This is certainly not the experience I want you to have!
Usually, this is a quick fix related to theme compatibility or the 'App Embed' setting within your Shopify Theme Editor. I would love to look into your specific store setup and get this running for you immediately.
Please reach out to me via the support link on this page so I can troubleshoot this for you directly. I’m committed to making sure the app works perfectly for your store!