Reviews (3)
Have reached out to support numerous times, emailed, called, absolutely no response. The app has not been functioning as usual since the Summer '23 issue of Shopify came out. We also are unable to use the banner function because no one will answer us and there are no instructions on how to enable it
We’re very sorry for the lack of support and the trouble you experienced after Shopify’s Summer ’23 update. We understand how frustrating it must have been to repeatedly reach out without receiving a response, especially when you also needed help enabling the banner.
We have since rebuilt the entire app from the ground up, including improved Shopify compatibility, clearer setup tools, and a renewed focus on responsive customer support. We would truly appreciate the opportunity to earn back your trust and would love for you to take the new version for another spin. Please contact us at info@gold-feed.com, and we’ll personally help you get everything set up.
