Reviews (29)
Overall rating
4.6
October 22, 2023
I installed and used the free trial but uninstalled it. However, they still charged me the monthly fee
SALIM
Mexico
About 7 hours using the app
Snake Company replied
October 23, 2023
I guess you submitted a review wrong app or you had some misunderstanding.
1. You installed our app and upgraded the plan but you also uninstalled the app after a few minutes. See the screenshot: https://monosnap.com/file/c9gzO5WwzNUbL60Dlnzi4LSghoKQE7
2. Our app offer 7-day free trial
Our app uses Shopify Charge API, so with 2 reasons above, the app never charge you in this case.
Hope you can reconsider fairly.
Thank you for your time.
Best regards.