1CP: Email Popups & Spin Wheel
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (222)
Facturation abusive sur une période où je n'ai pas utilisée l'appli.
Malgré mes demandes insistantes de remboursement, je n'ai pas obtenu gain de cause. Alors très déçue !
We're sorry to hear that you were disappointed with your experience. We’d like to clarify that billing for all apps is handled directly by Shopify, and we do not control when or how charges are processed. At the time of your refund request, we had not yet received the funds, which made it difficult to process a return immediately.
Despite this, our team worked to resolve the issue as best we could, and we responded to all your messages promptly and respectfully.
We remain committed to helping all merchants and encourage open, honest dialogue. If you have any outstanding concerns, please feel free to contact our support team directly so we can assist further.