Reviews (17)
Overall rating
4.9
Edited July 17, 2024
I struggled early on with the product and service provided, but the team at BB came through, providing consistent follow-up and support to our needs.
WitlySupplyCo.
Canada
3 months using the app
Brandboom Inc replied
February 13, 2024
Edit: We'd like to thank you for the subsequent positive review you submitted through our customer surveys for our team's quick response in resolving the billing mishap!
Hello - we're sorry that the integration between Shopify and Brandboom didn't operate as you had hoped. Regarding the separate billing issue, simply uninstalling the Brandboom App would've triggered a pro-rata refund. We didn't see any of this activity logged on your Shopify account for some reason. Nevertheless, we've actioned a refund.