Reviews (660)
Overall rating
5
April 18, 2024
Coming up with 'Service Unavailable' today when trying to do the orders. Not ideal when in a rush.
TARKINE RUNNING
Australia
About 1 month using the app
Bitnext replied
April 21, 2024
Hi There, in the past 3 months we have recorded a total of only 5 minutes of downtime. This is a service availability percentage of over 99.99% which is well above most industry standards.
In this case an update to a third party dependancy was causing an issue but the issue was quickly identified and rectified within a couple of minutes. Please bear in mind software is non trivial and from time to time issues may arise but we always aim to resolve them quickly with minimal interuption.