Reviews (17)

Overall rating
2.2
Counts per rating level
  • 53% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 41% of ratings are 1 stars
All reviews
Edited June 7, 2024

Two stars detuct
Bcz of advertising way of shiprocket. If I am paying for any app i would not show it on my site. i have installed almost 10 apps in my website if everyone will do advertising my site will looks cheap. this is the big reason i will delete this app after trial.

One Star detuct 2 reasons
getting worng infomation that i got 4 orders yesterday in my online orders but i did not have any single order on my site yesterday.

i also dont know which customer getting which date and how i will complete my promise which is visible on my site

(EG: if date of the delivery visible for visitor after 4 days. how i will know that my website shows delivery on that day. I contact shiprocket but they have no idea about it)

Customer give us 1 star rating for uneducted courier partners. I have filled NDR and also conversation on conference call with customer. but still parcel not delivered.
We get returns almost 25%
10 % customers which we understand.
15% returns bcz of shiprocket's poor system.

In this way promise app will not work. Its just a fake promise to customers. We are going change our courier partners

Vijay & Sons
India
24 days using the app