Reviews (49)
I would not recommend this app. From the beginning, I had nothing but issues. They charged me without giving me the credits I paid for, and trying to get in touch with them about issues is impossible. They owe me money right now and still have not returned any of my emails. Please choose another app. I would not want anyone to go through what I've been through with this app, which is so unprofessional.
Hi Adriane,
We appreciate the feedback and apologize for any inconvenience caused.
We currently offer replies to support inquiries within 1 business day and are considering improving that response time in the future.
With regards to billing, payments and credits, as discussed with you before, Shopify's app billing is a bit complex and at times the charges aren't straightforward.
We'd be happy to address any specific issues and resolve the situation as quickly as possible.
We hope to see you back as soon as possible since the models on your site look amazing!
Thanks,
The Botika Team.