Smind Section & Theme Sections

Smind Section & Theme Sections

Reviews (65)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
October 2, 2024

I need this app deleted permanently from my store. I have uninstalled it but it still shows in the store sections. Such a pest! I need immediate action now!

My Store
United Kingdom
1 day using the app
SHINECOMMERCE COMPANY LIMITED replied October 3, 2024

Dear Customer,

I am the Support Lead at Smind. We apologize for the negative experience you had with our app. Regarding the issue you mentioned, apps are currently not allowed to automatically remove any data from a merchant's store before being uninstalled. However, we have a solution for you. Please follow the instructions provided in this article https://docs.smind.io/guides/deleting-data
If you have already uninstalled our app, kindly reinstall it and follow the steps to delete the data before uninstalling again.

We have sent you an email for further assistance. If you encounter any difficulties, please let us know. We look forward to hearing from you so we can assist further.

Thank you,
Smind Support Team