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BE AWARE OF THIS APP.
THIS APP INSTALLED A MALICIOUS SCRIPT INTO OUR WEBSITE THAT WAS REDIRECTING CUSTOMERS TO A DIFFERENT PAYOUT PAGE.
Hi UnicBrands,
We're truly sorry for what happened, and we completely understand why you're disappointed with us. Your trust means everything to us.
The issue was fixed on the day of the incident, and we completed security checks on your store that same day to confirm that it was safe and secure.
We’d now like to share an update: Smind Sections has undergone independent third-party penetration testing and is available on the Shopify App Store again. This reflects the extensive work we have done to meet Shopify’s stringent requirements for reinstatement and provide a more secure and reliable app.
We know trust has to be earned back. If you feel our resolution and follow-up have addressed your concerns, we would sincerely appreciate you reconsidering your rating - but there is no pressure.
Should you choose to use Smind Sections again, we would be happy to welcome you back.
Thank you for your previous support. We remain here to help with any questions.
Best regards,
Excellent app and amazing support! The team at Smind was extremely helpful, responsive, and fast. They quickly understood what I needed and helped me get everything working exactly the way I wanted. Great customer service and a very useful app. Highly recommend!
Dear TEXTILES D. ZINMAN LTÉE,
Thank you for taking the time to leave us such a fantastic review!
It’s always rewarding to hear that our team was able to make things easier for you. Your feedback reminds us why we put so much effort into both our product and our support.
We also want you to know that Smind is an ongoing project for us, not a finished product. We’re continuously designing, and releasing new sections and Smind Packages every month based on what store owners need.
So even after you’ve found the sections you need today, there’s always something new on the way. Our goal is to give you an ever-growing collection of ready-to-use designs and tools that can save you time whenever you want to build something new or improve your store.
Thank you again for your trust and support. We’re excited to keep improving Smind and bringing you more useful things in the months ahead!
I'v used a few of these kind of apps and I like this one the most. Has a huge variety of sections and features and I'm impressed with what you get for free too! Support are quick to respond too.
The service is excellent, and the customer support is equally impressive—they resolve issues incredibly fast.
Dear Kaapai,
Thank you for the wonderful 5-star review!
It truly means a lot to everyone on our team. 🙌
We’re especially glad to know that our support made a difference when you needed help. For us, Smind isn’t just about providing sections—it’s about making the whole store-building process easier and giving you more freedom to create the store you want.
We want Smind to be a library that keeps getting better, not something you install once and never see anything new from. So there will always be more coming, and we’ll keep listening to what merchants need and turning those needs into new solutions.
Thank you again for choosing Smind and for sharing your experience with others. We’re excited to keep building more for you!
Thank You and Best Regards!
This worked well for me. Easy to install, customer service was always very helpful, and good options. Only downside is when an update on your theme is available you will have to recreate each section.
Hi The Barkery LLC,
Thank you so much for your kind 5-star review! We're truly glad to hear that Smind has worked well for you and that our support team was helpful throughout your journey.
We noticed your note regarding having to recreate sections when updating your theme. We’d love to let you know that you don’t need to recreate sections manually.
After updating your theme, you can use our “Transfer Data” tool to migrate your content from the old theme version to the new one. Once the transfer is complete, you just need to reposition the sections where you'd like them to appear—simple and quick!
This is guide for your reference https://docs.smind.io/guides/moving-sections
We hope this feature makes your experience even smoother and look forward to continuing to support you in the future.
Thanks again for using Smind!
Warm regards,
Smind Team
There was a technical problem that made me very nervous. I was almost ready to give up on the app even though I really like it as a feature. It gives a lot of design freedom, and you don't have to buy expensive themes. An online store can be built with the necessary features for it. When I discovered the technical problem, support was very quick to fix it. Here I want to express my thanks to Benjamin for his patience. Helped me with solving the problem, even customized some functions that I needed. If I ever have a problem I will look for him specifically. I had left one star, but after this service, I can't help but put as many stars as possible. The Smind app has solved a lot of my problems, from not paying $300+ for a theme, to being able to change the design for each season, which is desirable for a fashion brand.
On behalf of our Non Profit Organization and I sincerely want to thank to whole team behind Smind Sections! As an NPO, we're always looking to minimaze our expanses and finding such incredible Section app for free, was like finding a true diamond
Support is always kind and receptive to help, so touching!
On the technical side the app has the label Built for Shopify and you can truly feel it when using it in backend.
-> Also, the quantity of section is just amazing and they have a design system where you could globally style all inserted sections, in whichever template they are! Which is a major + as normally you would have to style again all sections. But you may also bypass the global styling of Smind sections to customize one section only.
-> Smind sections integrate super well with metafields and metaobject, even more than some theme!
After testing multiples paid section app, this one is by far the best by design, code and user efficiency.
Congrats to the Vietnam team
Great customer support!
Dear Dessy Natural You,
We just wanted to take a moment to say thank you for your kind words and for giving Smind a 5-star review.
Reviews like yours are a great encouragement to our entire team, especially knowing that our support was there when you needed it.
But there’s something else we’d love you to look forward to: Smind is constantly evolving.
We’re adding new sections and new Smind Packages every month, so our library will continue to grow with fresh designs and practical solutions for different store needs. Whether you’re starting a new page, refreshing your current design, or looking for a faster way to build a complete store, we want to make sure you have more and more resources to work with.
We may have helped you with one issue today, but we hope Smind can continue helping you with many more things in the future.
Thanks for being with us, and keep an eye out for what’s coming next!
Amazing support team! They helped me customize my store exactly how I wanted, including cart drawer settings, template fixes, and pricing style adjustments. Fast response, professional work, and very detail-oriented. Everything works perfectly now. Highly recommend!
Dear Customer,
Thank you so much for your amazing review and kind words!
We’re thrilled to hear that you had a great experience with our support team and that we could help customize your store exactly the way you wanted. From cart drawer settings and template fixes to pricing style adjustments, it was our pleasure to assist you and ensure everything worked perfectly for your store.
Your appreciation for our fast response, professionalism, and attention to detail truly means a lot to us. Feedback like yours motivates our team to continue providing the best possible support and service to all our users.
We’re also excited to introduce our newest app — the Smind Landing Page Builder. It helps you create beautiful, professional pages in minutes without writing any code, making store customization even faster and easier.
Thank you again for your trust and recommendation. If you ever need any further assistance, please don’t hesitate to reach out — we’re always happy to help.
Warm regards,
Smind Support Team
Fantastic experienece with the cc team, they helped me customise my website to my liking
Dear BY ROOMIE,
Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you had a great experience with our support. It is wonderful to know that we were able to help you customize your website exactly to your liking—seeing your vision come to life is exactly why we do what we do.
In our continuous effort to improve your experience, I also wanted to introduce you to our newest feature: the Smind Package. It is designed to help you build a complete store structure in just a few minutes, significantly cutting down setup time. We believe this will be a valuable tool for you to create professional layouts quickly before diving into specific customizations.
Thank you again for your trust in Smind.
If you ever need more help or further adjustments in the future, please don't hesitate to reach out—we are always here for you!
