Reviews (66)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
November 25, 2025

Very easy to use following the set-up videos. Very helpful and quick customer service in the chat function on the app page.

Darn Cheap Fabrics
Australia
1 day using the app
October 18, 2025

It's very refreshing to actually have a tech person get back to you so fast and resolve your issues quickly. Thank you, Smind! I can't thank you enough. As a small business owner, time is everything to us.

Mod Rose Boutique
United States
12 months using the app
SHINECOMMERCE COMPANY LIMITED replied October 20, 2025

Dear Mod Rose Boutique

Thank you so much for your wonderful 5-star review!

We’re truly grateful for your kind words and thrilled to hear that our support could help you quickly. As a small business owner, we understand how valuable your time is — and it means the world to us that you took a moment to share this feedback.

Your trust and encouragement inspire us to keep improving every day.
We’ll always be here whenever you need a hand.

As a small suggestion, we’d love to share that we’ve recently released a new collection of Product Blocks in the Smind Library — including Product Bundles, Upsells, Buy X Get Y, and Related Products. These powerful building tools are crafted specifically for product detail pages, helping you showcase your items beautifully and boost sales with ease.

With heartfelt appreciation

The Smind Team

September 22, 2025

Very good solution and excellent customer support.

Jimmi Keller
Netherlands
14 days using the app
SHINECOMMERCE COMPANY LIMITED replied September 23, 2025

Dear Jimmi Keller,

We can’t thank you enough for your wonderful 5-star review—it truly means the world to us. Knowing that you found our solution very good and our customer support excellent brings us immense joy. Every question we answer and every step of support we provide is guided by our mission to make your journey with Smind as smooth and rewarding as possible, so hearing this feedback fills us with gratitude.

Your trust inspires us to keep improving and innovating. We’re excited to share one of our latest updates: Smind Product Blocks—designed to make your product detail pages not only beautiful but also highly functional, with all the essentials your customers need to enjoy a seamless shopping experience.

We truly hope these tools can help bring your vision to life and make your store even more compelling. Please know that we’ll always be here to support you—whether it’s answering questions, rolling out new features, or simply cheering you on.

Thank you again, Jimmi, for your trust, kindness, and encouragement. You’re the reason we do what we do.

With heartfelt appreciation,
The Smind Team

August 14, 2025

Great designs - clean and minimalistic
Amazing support

Saraf Furniture
India
4 days using the app
SHINECOMMERCE COMPANY LIMITED replied August 15, 2025

Hi Saraf Furniture,

We can’t thank you enough for your wonderful 5-star review—it truly means the world to us. Knowing that our support team was able to stand by your side and help you throughout your journey with Smind brings us immense joy. Every message we send, every answer we provide, is driven by our desire to make your experience as smooth and rewarding as possible, so hearing that we’ve succeeded fills us with gratitude.

Your trust inspires us to keep improving and innovating. That’s why we’re excited to share something new we’ve been working on: our recently released Product Blocks in the Smind library. These building elements are designed to make product detail pages not only beautiful but also highly functional. Each block comes with everything a shopper could need—stunning images, clear pricing, detailed descriptions, variant selectors, “Add to Cart” buttons, and much more—all carefully crafted to enhance the shopping experience.

We truly hope these new tools can help you bring your vision to life and make your online store even more compelling. And please know, we’ll always be here to support you—whether it’s through answering your questions, sharing new features, or simply cheering you on every step of the way.

Thank you again, Saraf Furniture, for your trust, kindness, and encouragement. You’re the reason we do what we do.

With heartfelt appreciation,
The Smind Team

July 31, 2025

Champion support helped me with everything I asked for!
I really haven't encountered anything like this, highly recommend

Bradley
Israel
5 days using the app
SHINECOMMERCE COMPANY LIMITED replied July 31, 2025

Hi Bradley,

A big thank you for the amazing 5-star review! It’s truly appreciated, and it’s great to know that Smind has been working well for your store and that the support provided met your expectations.

Just a quick heads-up: the Smind Cart Drawer feature is available and worth exploring. It enables customers to manage their cart directly on the current page, helping create a smoother and more convenient shopping experience.

We hope this adds even more value to your store. Thanks again for placing your trust in Smind—we’re here to support you every step of the way.

Best regards,

Edited May 29, 2025

The Team at Smind have turned around a not so great experience to one that is very caring and have gone out of their way to explain step by step instructions on where to edit aspects of data and or script in the theme or how to modify or delete it. I am pleased and feel they truly care for their users.

Rivete
United States
22 days using the app
SHINECOMMERCE COMPANY LIMITED replied June 30, 2025

Hi Rivete,

Thank you so much for the 5-star review! We're truly happy to hear that our support team was helpful throughout your journey with Smind.

We’d love the opportunity to continue supporting you in the future. As a small suggestion, we’ve recently released a variety of Product Blocks to the Smind library—these are essential building elements for product detail pages. Each block includes everything a shopper needs: images, price, descriptions, variant selectors, “Add to Cart” buttons, and more...

Thanks again for your trust and support!

Best regards,

The Smind Team

May 5, 2025

Stellar customer service and support! Had some trouble with sections not transferring over to my updated store theme and they were quick to resolve it.

Lunox
Malaysia
About 1 year using the app
SHINECOMMERCE COMPANY LIMITED replied June 30, 2025

Dear Lunox,

We are delighted to hear that you are enjoying your experience with Smind and our support team.

Thank you for taking the time to share your feedback and for your kind words. Your genuine appreciation is a tremendous source of motivation for us. We remain committed to continuously improving our products and delivering exceptional service.

As a small suggestion, we’d like to let you know about our recently released Product Blocks in the Smind library. These versatile building elements are designed specifically for product detail pages, providing everything your customers need—images, pricing, descriptions, variant selectors, “Add to Cart” buttons, and more.

Thank you once again for your trust and support.

Best regards,
The Smind Team

April 23, 2025

This app has exceeded my expectations in every way. The design is intuitive, and the support team is responsive and helpful.

AJILIYAA
India
11 months using the app
December 30, 2024

Excellent after service and support. Beautiful Sections

CEMHER MICROCEMENT AUSTRALIA
Australia
2 months using the app
October 2, 2024

I need this app deleted permanently from my store. I have uninstalled it but it still shows in the store sections. Such a pest! I need immediate action now!

My Store
United Kingdom
1 day using the app
SHINECOMMERCE COMPANY LIMITED replied October 3, 2024

Dear Customer,

I am the Support Lead at Smind. We apologize for the negative experience you had with our app. Regarding the issue you mentioned, apps are currently not allowed to automatically remove any data from a merchant's store before being uninstalled. However, we have a solution for you. Please follow the instructions provided in this article https://docs.smind.io/guides/deleting-data
If you have already uninstalled our app, kindly reinstall it and follow the steps to delete the data before uninstalling again.

We have sent you an email for further assistance. If you encounter any difficulties, please let us know. We look forward to hearing from you so we can assist further.

Thank you,
Smind Support Team